Entrepreneurial and creative founder, passionate about turning innovative ideas into tangible results. Experienced in formulating and executing strategic plans, creating new products and services, and developing business opportunities.
Overview
5
5
years of professional experience
Work History
Founder, Licensed Cosmetologist, Entrepreneur
Ky Glam Co
07.2022 - Current
Independently generated $30,000+ in profit by providing tailored beauty services, and brand-exclusive products
Earned a 5 star customer rating by 80+ reviews building a steady clientele and strong customer base throughout New York
Built strong marketing campaigns that reached 250,000+ viewers via YouTube, TikTok, and Instagram to promote services and products.
Customer Sales & Service
Finish Line at Macy's
10.2019 - 07.2020
Kept senior managers informed about sales activities, current inventory, and other metrics via timely reports.
Guided other sales associates to meet sales goals.
Surpassed sales goals through the implementation of effective marketing strategies.
Upsold products to customers based on a solid understanding of current and forecasted needs.
Stocked, tagged, and displayed merchandise as required.
Assisted customers with returns, refunds, and resolved transaction issues.
Customer Sale & Service
Aerie By American Eagle
10.2018 - 02.2019
Collaborated with store management to suggest actionable improvements to drive sales.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Improved operational efficiencies while managing customer requests, store inventory, transactions, new purchase orders, and pricing needs.
Marketing & Growth Strategy
Central Queens YM & YWHA
06.2018 - 09.2018
Evaluated target market research and adjusted strategy to address competitive influences.
Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Devised marketing plans using digital strategies, print advertising, and word-of-mouth tactics.
Education
Associate of Applied Science - Nursing
LaGuardia Community College of The City University of New York
Long Island City, NY
05.2025
Skills
Business Development
Product Marketing
Digital Marketing
Brand Marketing
Customer Relations
Financial Reporting
Hobbies and Interests
Singing
Graphic Designing
Mentoring
Drawing
Personal Development & Self Growth
Timeline
Founder, Licensed Cosmetologist, Entrepreneur
Ky Glam Co
07.2022 - Current
Customer Sales & Service
Finish Line at Macy's
10.2019 - 07.2020
Customer Sale & Service
Aerie By American Eagle
10.2018 - 02.2019
Marketing & Growth Strategy
Central Queens YM & YWHA
06.2018 - 09.2018
Associate of Applied Science - Nursing
LaGuardia Community College of The City University of New York