Skyla Lavine
Plant City,FL
Summary
Innovative and goal-oriented young professional committed to learning and becoming better in whatever professional setting im placed in. Dedicated team player skilled at training and conflict resolution. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Culvers
09.2023 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Improved customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Ensured food quality and safety through strict adherence to company guidelines and sanitation protocols.
Customer Service Advocate
Winn Dixie Supermarket
05.2022 - 07.2023
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and issues.
- Streamlined communication channels for improved efficiency in handling customer concerns.
- Maintained a positive work environment, fostering team collaboration and continuous improvement.
- Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
- Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
Education
High School Diploma -
Northeast High School
St. Petersburg, FL05.2023
Skills
- Product and Service Knowledge
- Team Motivation
- Money Handling
- Staff Supervision
- Customer Rapport
- Creative thinking
- Task prioritization
- Team building
- Time management
- Customer Service
- Work Planning and Prioritization
Timeline
Assistant Manager
Culvers
09.2023 - Current
Customer Service Advocate
Winn Dixie Supermarket
05.2022 - 07.2023
High School Diploma -
Northeast High School
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