Skyla Mangis
Spokane,USA
Summary
Dynamic professional known for reliability and strong focus excelling in program development and relationship building. Skilled in fostering volunteer engagement and enhancing donor satisfaction, I effectively managed communications and coordinated events, ensuring impactful experiences while maintaining meticulous organization.
Overview
7
7
years of professional experience
Work History
Stewardship Specialist (Volunteer Coordinator)
Planned Parenthood Great Washington & North Idaho
Spokane, WA
11.2023 - 03.2025
- Developed volunteer program and comprehensive training materials to ensure volunteers were well-prepared for their roles
- Established strong relationships with local organizations, fostering collaboration and expanding volunteer opportunities
- Maintained regular communication with volunteers through volunteer email, social media updates, and personal check-ins, keeping them engaged and informed about upcoming opportunities
- Managed and tracked volunteer hours and progress to support accurate documentation
Stewardship Specialist (Donor Stewardship)
Planned Parenthood Great Washington & North Idaho
Spokane, WA
11.2023 - 03.2025
- Provided compassionate support to first-time donors, easing anxieties and creating positive experiences
- Boosted donor satisfaction and loyalty by consistently acknowledging their contributions and recognizing milestones in their donation journey
- Collaborated with team members to ensure smooth daily operations and exceptional donor experiences
- Managed Development Department email, ensuring up-to-date information for effective communication efforts
Health Care Assistant
Planned Parenthood Great Washington & North Idaho
Spokane, WA
06.2021 - 11.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Scheduled, coordinated and confirmed appointments and meetings
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines
- Supported administrative tasks such as filing, medical billing, data entry, and document preparation for more efficient office workflow
Beauty Advisor
Sally Beauty Supply
Spokane, WA
09.2018 - 06.2021
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs
- Processed payments, entering sales in register for prompt customer service
Education
High School Diploma -
Shadle Park High School
Spokane, WA06.2018
Skills
- Excellent communication
- Program Development
- Multitasking and organization
- Relationship building
- Event Coordination
Timeline
Stewardship Specialist (Volunteer Coordinator)
Planned Parenthood Great Washington & North Idaho
11.2023 - 03.2025
Stewardship Specialist (Donor Stewardship)
Planned Parenthood Great Washington & North Idaho
11.2023 - 03.2025
Health Care Assistant
Planned Parenthood Great Washington & North Idaho
06.2021 - 11.2023
Beauty Advisor
Sally Beauty Supply
09.2018 - 06.2021
High School Diploma -
Shadle Park High School
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