Skyla McNamara
Lakewood
Summary
Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.
Offering strong foundation in communication and adaptability, ready to learn and grow in retail environment. Brings commitment to customer service excellence and ability to quickly grasp product knowledge. Ready to use and develop problem-solving and teamwork skills.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Cracker Barrell Old Country Store
11.2022 - 06.2024
- Learned inventory management systems to support stock replenishment and tracking processes.
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained cleanliness and organization of merchandise displays to promote a welcoming environment.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Adapted quickly to new products and promotions, ensuring accurate information was communicated to customers.
Restaurant Hostess
Cracker Barrell Old Country Store
11.2022 - 06.2024
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservations using OpenTable, optimizing seating arrangements for efficiency.
- Monitored dining room activity, adjusting seating flow to maximize capacity.
- Assisted in training new staff on customer service standards and operational procedures.
- Coordinated with kitchen and waitstaff to ensure timely service during peak hours.
Education
High School Diploma -
West Haven High School
West Haven, CTSkills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Flexible schedule
- Retail sales
- Returns and exchanges
- Visual display arrangement
Timeline
Retail Sales Associate
Cracker Barrell Old Country Store
11.2022 - 06.2024
Restaurant Hostess
Cracker Barrell Old Country Store
11.2022 - 06.2024
High School Diploma -
West Haven High School
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