Social work professional with robust background in providing comprehensive support to individuals and families. Skilled in developing and implementing tailored intervention plans to address specific needs. Strong focus on team collaboration and achieving impactful outcomes, adaptable to evolving circumstances.
Hi, I’m
Skyla Mitchell, LMSW,SAP
Jackson,MS
Summary
Overview
11
years of professional experience
1
Certification
Work History
Fresenius Medical Care
Licensed Master Social Worker
05.2023 - Current
Job overview
- Collaborated with health care team to identify interventions for rehabilitation and treatment goals.
- Utilized patient education programs and social work methods to address barriers and enhance quality of life.
- Monitored patients' adjustment to dialysis, promoting optimal psychosocial status.
- Assessed patient knowledge of kidney disease to identify adherence barriers.
- Provided supportive counseling services within clinical training and state licensing guidelines.
- Facilitated referrals to community resources for improved treatment outcomes.
- Maintained updated knowledge of vocational/educational rehabilitation programs for patient support.
- Discussed advance directives with patients and families, ensuring informed decision-making regarding care.
University of Mississippi Medical Center, UMMC
Substance Abuse Social Worker (Part-Time)
05.2023 - Current
Job overview
- Performed individual assessments evaluating clients' substance abuse histories and mental health conditions.
- Delivered crisis intervention and emotional support, demonstrating strong empathy in difficult moments.
- Documented client progress through accurate maintenance of confidential records.
- Collaborated with diverse teams for comprehensive care delivery tailored to client needs.
- Conducted psychoeducational workshops on addiction recovery methods and coping skills.
- Administered standardized tests to assess effectiveness of interventions provided.
- Advocated for clients while facilitating access to vital external resources.
- Monitored treatment program compliance through detailed tracking of client participation.
Vital Core Health Strategies
Psychology Evaluator
12.2022 - 05.2023
Job overview
- Administered and scored psychological tests under supervision of clinical psychologist.
- Conducted individual and group sessions with inmates to facilitate testing processes.
- Prepared detailed reports on testing outcomes, ensuring record accuracy.
State Farm
Licensed Claims Specialist
04.2022 - 12.2022
Job overview
- Deployed as Claim Specialist for homeowners, commercial, and large loss claims due to natural disasters.
- Served as primary contact for policyholders, clarifying coverage and estimating damages.
- Assisted customers in recovering from unexpected events through effective communication.
- Performed physical inspections of roofs at various heights using safety-compliant equipment.
Social Work P.R.N/ The Midtown Group
Intake Specialist- Child Abuse Hotline (MS)
11.2018 - 07.2022
Job overview
- Answered inbound calls from public reporting allegations of abuse and neglect.
- Gathered demographic information and details to assess appropriate response levels.
- Maintained clear, accurate call records in internal software for Department of Human Services.
- Utilized active listening skills to evaluate need for crisis intervention or home investigation.
- Functioned independently while exercising sound judgment in responding to callers.
- Identified outreach opportunities and provided referrals for community resources.
- Compiled full reports of allegations and submitted them to respective counties in Mississippi.
- Logged calls promptly in accordance with agency policy.
CMPDD
Lead Aging Counselor (SHIP)
06.2020 - 01.2022
Job overview
- Served as the contact for increasing SHIP partner organizations statewide.
- Collaborated with the Medicare Medicaid Assistance Program on SHIP expansion efforts.
- Conducted a gap analysis of existing partnerships and outreach efforts to determine areas of need.
- Developed and distribute a survey for current partners and stakeholders to identify new partners.
- Compiled and analyze data related to eligible populations, existing partnerships, and current populations reached or served, including a focus on underserved populations.
- Identified gaps and opportunities for partnerships based on analysis.
- Made recommendations for partners, including non-traditional partners.
- Conducted an environmental scan of existing enrollment programs and analyze data and findings.
- Identified opportunities to collaborate with other enrollment programs to promote joint enrollment/applications.
- Met with and made presentations to recruit organizations to participate in the SHIP.
- Tracked progress on increasing partnerships and outreach efforts.
- Expanded and enhanced community outreach and awareness of SHIP, including how to access services.
- Prepared and made presentations to promote the SHIP among community organizations that serve the target population.
- Maintained a database of new SHIP partner organizations.
- Established and maintained communications with SHIP Grant Manager regarding SHIP outreach and partnership efforts.
Hinds Behavioral Health
Mental Health Therapist
02.2020 - 06.2020
Job overview
- Assigned diagnoses and assessed client and family needs to provide essential services.
- Developed clinical records including treatment plans, progress notes, and termination summaries per Mississippi DMH standards.
- Conducted mental health and substance use assessments, including urinalysis collections for treatment compliance.
- Coordinated professional and paraprofessional services, facilitating educational classes in parenting, independent living skills, and anger management.
Youth Villages
Family Resource Coordinator
08.2017 - 08.2018
Job overview
- Delivered case management and clinical services in homes, communities, and schools.
- Conducted comprehensive needs assessments to identify psychosocial barriers and recommend effective solutions.
- Developed and implemented training procedures for program team members and new hires.
- Facilitated weekly family sessions to reinforce treatment plan objectives.
- Supervised weekly meetings to ensure compliance and address challenges.
- Coordinated psychosocial services for individuals with special needs, optimizing medical resource utilization.
- Mentored team members on effective problem-solving and decision-making strategies.
- Maintained documentation of all contacts and interventions while cultivating community resource networks.
Centene Corporation/Magnolia Health Plan
Program Coordinator
11.2015 - 05.2017
Job overview
- Initiated authorization requests for services aligned with prior authorization guidelines.
- Conducted claims inquiries specific to departmental responsibilities.
- Managed provider and pharmacy communications regarding prior authorization and formulary procedures.
- Collaborated effectively with committees, clinical teams, executives, and stakeholders to enhance service delivery.
- Oversaw patient activities, providing companionship and facilitating Medicaid transportation and appointment scheduling.
- Co-led treatment groups, partnering with team members to achieve patient care goals.
- Monitored daily patient well-being, identifying needs for social intervention.
- Ensured timely and professional documentation of care, treatment, and incidents.
Youth Villages
Foster Care Counselor
01.2018 - 04.2018
Job overview
- Provided comprehensive services to entire families, building trust and aligning with treatment goals.
- Delivered flexible, in-home services tailored to family needs, including sessions at schools or courts.
- Participated in three weekly supervisory meetings to discuss progress and personal development.
- Conducted training sessions on relevant topics, enhancing skills of new and experienced foster parents.
- Advocated for foster children during court proceedings, ensuring representation of their best interests.
Mississippi Housing Partnership
Case Manager
08.2017 - 05.2017
Job overview
- Completed initial needs assessment and acts upon critical needs appropriately and immediately.
- Provide the families with the shelter programs, requirements and consequences.
- Develop a comprehensive client-driven case plan with both short-term and long-term goals identified.
- Assure that specific HUD program goals are consistently being met and provide extensive case work to foster transition from homelessness to permanent housing.
Mississippi State Hospital
Social Service Specialist
08.2014 - 05.2015
Job overview
- Provide case management individual assessment, treatment planning, and psychotherapy services to sociocultural diverse adult population diagnosed with depression, PTSD, and other affective disorders.
- Provide crisis intervention and emergency services.
- Participate in family therapy seminar, grand rounds, and hospital-wide in-service training.
Education
Jackson State UniversityJackson, MS
Masters from Social Work
04.2018
University Overview
Jackson State UniversityJackson, MS
Bachelors from Social Work
05.2015
University Overview
Skills
- Microsoft Office proficiency
- Technical support
- Behavioral therapy
- Customer service
- Community relations
- Case management and advocacy
- Child and family counseling
- Research skills
- Individual and group counseling
- Documentation review
- Leadership abilities
- Client needs assessment
- Social services expertise
- Social work practices
- Motivational interviewing techniques
- Mental health support
- Inter-agency partnerships
Certification
- Substance Abuse Professional October 2024 to Present
- Licensed Masters Level Social Worker (LMSW) March 2023 to April 2027
Hobbies and Interests
Hobbies and Interests
Providing Mental Health Education, Providing resources for substance abuse rehabilitation, Researching ways to improve my community, TravelingVolunteer, Internships and Community Service
Volunteer, Internships and Community Service
Social Service Specialist, Mississippi State Hospital - Whitfield, MS
• Provide case management individual assessment, treatment planning, and psychotherapy services to sociocultural diverse adult population diagnosed with depression, PTSD, and other affective disorders • Provide crisis intervention and emergency services
• Participate in family therapy seminar, grand rounds, and hospital-wide in-service training
Case Manager, Mississippi Housing Partnership – Jackson, MS
• Completed initial needs assessment and acts upon critical needs appropriately and immediately
• Provide the families with the shelter programs, requirements and consequences
• Develop a comprehensive client-driven case plan with both short-term and long-term goals identified
• Assure that specific HUD program goals are consistently being met and provide extensive case work to foster transition from homelessness to permanent housing.
Foster Care Counselor, Youth Villages-Jackson, MS
• Provide services to the entire family, rather than just the identified youth. Assist with the family hands-on to build trust and align them with treatment
• Utilize intensive but flexible schedule by delivering services in the family's home or wherever they need us (school, court, etc.) and flexibly schedule sessions to meet the family's needs. Meet with supervisors at least three times per week to discuss progress and personal development.
Timeline
Substance Abuse Social Worker (Part-Time)
University of Mississippi Medical Center, UMMC
05.2023 - Current
Licensed Master Social Worker
Fresenius Medical Care
05.2023 - Current
Psychology Evaluator
Vital Core Health Strategies
12.2022 - 05.2023
Licensed Claims Specialist
State Farm
04.2022 - 12.2022
Lead Aging Counselor (SHIP)
CMPDD
06.2020 - 01.2022
Mental Health Therapist
Hinds Behavioral Health
02.2020 - 06.2020
Intake Specialist- Child Abuse Hotline (MS)
Social Work P.R.N/ The Midtown Group
11.2018 - 07.2022
Foster Care Counselor
Youth Villages
01.2018 - 04.2018
Family Resource Coordinator
Youth Villages
08.2017 - 08.2018
Case Manager
Mississippi Housing Partnership
08.2017 - 05.2017
Program Coordinator
Centene Corporation/Magnolia Health Plan
11.2015 - 05.2017
Social Service Specialist
Mississippi State Hospital
08.2014 - 05.2015
Jackson State University
Bachelors from Social Work
Jackson State University
Masters from Social Work
Similar Profiles
ANJULI F. HERNANDEZANJULI F. HERNANDEZ
NA at Fresenius Medical Care, Fresenius Admissions ServicesNA at Fresenius Medical Care, Fresenius Admissions Services
Lina NgaoLina Ngao
Associate Global Product Manager at Fresenius Medical Care, NxStage Home CareAssociate Global Product Manager at Fresenius Medical Care, NxStage Home Care
Tina Alvarenga, BSN, RNTina Alvarenga, BSN, RN
Facility Administrator at Azura Vascular Care - Fresenius Medical CareFacility Administrator at Azura Vascular Care - Fresenius Medical Care
Zied RomdhaneZied Romdhane
Sales&Service Engineer at Almofadaly Medical Equipment-Fresenius Medical CareSales&Service Engineer at Almofadaly Medical Equipment-Fresenius Medical Care
Jarvis BrownJarvis Brown
Service Desk Manager at LeidosService Desk Manager at Leidos