Skylah Marroquin
Summary
Experienced sales Associate with over 4 years of experience in retail. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Overview
2
2
years of professional experience
Work History
Waitress Cashier
Chopshop
Scottsdale, AZ
02.2019 - 07.2019
- Accept payment from customers, and make change as necessary
- Request and record customers orders, and compute using cash registers
- Clean and organize eating, service, and kitchen area
- Communicate with customers regarding orders, comments, and complaints
- Relay food orders to cooks
- collect and return dirty dishes to kitchen for washing
- Serve customers food in a Finley and efficient manner
Sales Associate
Vans
Boulder, CO
11.2018 - 02.2019
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
Visual Merchandiser
Forever 21
Boulder, CO
05.2018 - 02.2019
- Monitored and replenished display inventory and restructured according to available stock.
- Promoted seasonal products and trends to ensure efficient movement of stock.
- Supervised team of up to 6 merchandising employees and monitored adherence to company standards.
- Plan commercial displays to entice and appeal to customers
- Places prices or descriptive signs in backdrops, fixtures, merchandise, or floor.
- Change or rotate window displays, interior display areas or signage to reflect changes in inventory or promotion.
- Develop ideas or plans for merchandise displays or window decorations
- Construct and assemble displays
- Collaborate with a team to create displays
- Use computer to crest signage
- Dress mannequins for displays
- Maintain props and mannequins
Sales Associate
Jcpenney
Westminster, CO
08.2017 - 08.2018
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Education
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Standley Lake High School
Westminster, CO05.2018
Skills
- Exercising and playing
- Customer relations
- Customer service
- Upselling strategies
- Coaching and mentoring
Timeline
Waitress Cashier
Chopshop
02.2019 - 07.2019
Sales Associate
Vans
11.2018 - 02.2019
Visual Merchandiser
Forever 21
05.2018 - 02.2019
Sales Associate
Jcpenney
08.2017 - 08.2018
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Standley Lake High School
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