SKYLAR BROWN
Stony Point,NY
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
03.2020 - Current
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Security Supervisor
Securitas
09.2019 - 09.2019
- Supervised and evaluated security staff performance to determine compliance with safety regulations
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required
- Performed risk analyzes to identify appropriate security countermeasures
- Performed regular reviews of user access rights, minimizing the risk posed by insider threats or compromised accounts
- Conducted security audits to identify vulnerabilities
- Supervised team of 10 security personnel during shift
IT Technician
C.A.R.D
11.2017 - 03.2019
- Maintained office PCs, networks and mobile devices
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks
- Set up PCs, projectors, and microphones for use in video conferencing rooms
- Configured and tested new software and hardware
- Diagnosed and troubleshot hardware, software and network issues
- Managed approximately 20 tickets per day from employees
- Improved network security protocols, resulting in a 30% decrease in cybersecurity incidents
Education
Bachelors of Arts - Psychology
Stony Brook University
05-2016
Skills
- Help Desk
- Cybersecurity
- Detail-oriented
- Security guard license
- Security equipment operation
- Emergency response
Certification
- Cisco Certified Network Associate
- Google Cybersecurity Professional
- Comptia A+
- Google IT Support Professional
Accomplishments
- Effective Team Leader: Reduced security incidents by 30% through the implementation of a comprehensive security awareness training program.
- Customer Service: Successfully resolved 50 technical support tickets weekly, maintaining a 90% customer satisfaction rate.
- Technical Proficient: Streamlined computer repair and maintenance processes, reducing average repair time by 40%.
- Monitored Security Alerts: Managed 500 security warnings weekly in complex network environments.
Volunteer Experience
Builder, Habitat for Humanity, Contributed to the construction of 5 homes for low-income families., Reduced project time by 20% through leading a team of 15 volunteers in framing and drywall installation.
Timeline
Security Officer
Allied Universal Security Services
03.2020 - Current
Security Supervisor
Securitas
09.2019 - 09.2019
IT Technician
C.A.R.D
11.2017 - 03.2019
Bachelors of Arts - Psychology
Stony Brook University
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