Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Skylar Cain

Dayton,OH

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

5
5
years of professional experience

Work History

Factory Worker

Honda
Anna, OH
10.2021 - 11.2023
  • Operated machinery to produce parts and products according to specifications.
  • Reported defective items to supervisors for further inspection or repair.
  • Performed quality control checks on all products prior to packaging.
  • Performed daily maintenance checks on forklifts to ensure optimal performance.
  • Used hand trucks and forklifts to unload, load and transport items.

Associate

Walmart
Piqua, OH
12.2020 - 10.2021
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Delivered products to customer locations on time.

Associate

Chick-fil-A
Troy, OH
10.2018 - 12.2020
  • Greeted customers and took their orders in a friendly and efficient manner.
  • Operated cash register and received payment from customers in cash or credit form.
  • Provided quality customer service by adhering to company policies and procedures.
  • Trained new employees on job duties and safe operation of kitchen equipment.
  • Complied with all local health codes and regulations concerning food preparation and handling.

Education

High School Diploma -

Piqua High School
Piqua, OH
05.2020

Skills

  • Customer Support
  • Product Knowledge
  • Customer Complaint Resolution
  • Communication

Languages

American Sign Language
Elementary

Timeline

Factory Worker

Honda
10.2021 - 11.2023

Associate

Walmart
12.2020 - 10.2021

Associate

Chick-fil-A
10.2018 - 12.2020

High School Diploma -

Piqua High School

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Skylar Cain