Facilitated training sessions for new employees on company policies and procedures.
Transporting and delivering resources to clients.
Typing, summarizing, documenting police reports, medical records, and social work contacts
Shadowing Child Protective Service workers
Intern/Summer Staff Member
Eagle Village
Hersey
06.2024 - Current
Facilitated group discussions and reflections, helping campers articulate their experiences, feelings and learn from one another.
Helped campers build confidence, self-esteem, and grounding techniques through consistent guidance and mentoring.
Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
Used various de-escalation techniques to help support campers.
Work Study Student
Ferris State University
Big Rapids
01.2022 - Current
Answered and directed phone calls to appropriate staff members.
Delivered messages and ran errands.
Greeted visitors in a professional manner upon their arrival at the office.
Inputted data into spreadsheet programs to track courses and professors.
Cashier/Food Expeditor
Border Grill
Munising
01.2021 - 01.2023
Greeted guests with friendliness and professionalism.
Illustrated knowledge of menu and service offerings to educate guests.
Worked in close collaboration with team members to ensure customers received high-quality service.
Planned and managed customer orders, checked dishes before delivery for accuracy, presentation, and temperature, and coordinated delivery to tables in correct sequence.
Confirmed guest satisfaction by monitoring company time and quality standards for each meal.
Informed management of any issues that arose while preparing or expediting orders.
Education
Bachelor of Social Work -
Ferris State University
Big Rapids, MI
08.2025
High School Diploma -
Munising High School
Munising, MI
05-2022
Skills
Empathetic listener
Self-aware
Problem solver
Motivated
Quick learner
Dependable
Creative
Outgoing
Affiliations
Delta Zeta Sorority
Social Work Association
4H Club
References
Michelle Rogers, Ferris State University Faculty, Supervisor, School of Education, 2 years, 231-527-1224, michellerogers@ferris.edu
Dave Schrock, Ferris State University Faculty, Academic Advisor, 2 years, 231-591-3705, daveschrock@ferris.edu
Sean Hudkins, Eagle Village, Supervisor, 3 months, 501-593-6844, shudkins@eaglevillage.org
Volunteer Experience
4H Club, Munising, MI 01/2017- 12/2022
Raking yards, making blankets, collecting supplies for shelters
Mission Trip, Columbus, OH 2017
Helped in a free store, planted gardens, worked in soup kitchen,
Assistance Payments Worker A11 – Lead Worker/Advanced Level - Senior at State of Michigan Department of Human and Health ServicesAssistance Payments Worker A11 – Lead Worker/Advanced Level - Senior at State of Michigan Department of Human and Health Services
Assistance Payment Worker at Michigan Department of Health and Human ServicesAssistance Payment Worker at Michigan Department of Health and Human Services