Skylar Clowser
Saint Paul,MN
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
1
1
year of professional experience
Work History
Receptionist
Birch Lake Animal Hospital
05.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Family Nanny
Kate Freer
06.2022 - 08.2022
- Built positive and nurturing environments to support child social and emotional growth.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Played games, worked on puzzles, and read books to young children.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Involved children in caring for household pets and chores.
- Drove children to dance, cheer, and sports practices.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Developed creative activities to encourage physical, social and emotional growth.
- Prepared and accompanied children on outings and vacations, supervising playtime and other activities for safety purposes.
- Maintained effective schedule balance between rest periods, active play, and instruction.
Education
Pre-Veterinary Medicine
University of Arizona
Tucson, AZBachelor of Science - Pre-Veterinary Medicine
University of Wisconsin - Madison
Madison, WI05.2026
High School Diploma -
Mahtomedi Senior High School
Mahtomedi, MN06.2022
Skills
- Patron Satisfaction
- Multi-Line Telephone Systems
- Scheduling
- Room Assignments
- Visitor and Customer Relations
- Scheduling Appointments
- Front Desk Operations
- Hospitality Service
Timeline
Receptionist
Birch Lake Animal Hospital
05.2023 - Current
Family Nanny
Kate Freer
06.2022 - 08.2022
Pre-Veterinary Medicine
University of Arizona
Bachelor of Science - Pre-Veterinary Medicine
University of Wisconsin - Madison
High School Diploma -
Mahtomedi Senior High School
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