Skylar Collins

• Audited contracts and paperwork.
• Dealt with dealerships.
• Calculated totals.
• Processed data.
• Analyzed and validated supporting documentation prior to processing consumer loan applications to prevent fraud and ensure quality control.
• Interpreted approvals and/or conditions, verifying compliance with all credit union and regulatory guidelines.
• Funding

COVID-19

Assisting my with virtual school

Assisting my my son with diagnosis of ADHD/ HYPER ACTIVITY

Homemaker

• Processed payments, managed cash drawer, and collected delinquent accounts.
• Handled loan processing and officer duties, including month-end paperwork and claims processing.
• Loan closer
• E-oscar processer
• Head of customer service
• Inbound and outbound calls

Process Payments

Collect Delinquent Accounts

Marketing and Solicitations

Field Work

Processed AH, AD, IUI, and CL claims, ensuring accuracy and compliance.

Trained new hires on company policies, procedures, and systems.

Verified bank deposits and cash drawers for accuracy and completeness.

Successfully closed loans and managed check signing process.

Processed Loans

Inbound and outbound calls

Took on the role of Active Manager due to unexpected leave of current Manager

Provided excellent customer service and processed payments.

Managed end-to-end loan processing, ensuring timely completion.

Handled cash handling responsibilities and night deposit procedures.

Inbound and Outbound calls

• Assisted customers with inquiries and processed payments.
• Managed inventory and price labeling tasks.
• Handled merchandise returns, exchanges, and sales.
• Closed contracts and ensured customer satisfaction.

Greeted customers and provided product information and demonstrations.

Prepared sales slips and contracts, ensuring accuracy and compliance.

Monitored inventory levels and initiated stock replenishment.

Stayed updated on current sales and promotions to assist customers effectively.