Skylar Foreman- Mckenna
Hartselle,USA
Summary
I am wonderful in customer service and helping people with their needs no matter the situation. I constantly have a big smile on my face and im always ready to build relationships with others. I am always ready for a challenge and something new to learn. I find myself to be extremely patient no matter the circumstances which is helpful these days in workspaces.
Overview
3
3
years of professional experience
Work History
Cashier
Pet Supplies Plus
Hartselle, AL
08.2024 - 05.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Enhanced shopping experience, provided product information and location assistance.
Barista
Scooters Coffee Shop
Hartselle, AL
10.2023 - 06.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Controlled line and crowd with quick, efficient service.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Developed new employee onboarding program, accelerating training process and improving new hire performance.
- Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
Assisted Living Kitchen Associate
The Terrace
Priceville AL
09.2022 - 05.2023
- Improved kitchen efficiency by streamlining food preparation processes and implementing time-saving techniques.
- Developed strong relationships with local suppliers that resulted in consistent delivery of fresh produce for use in daily meal preparation.
- Contributed to a collaborative working atmosphere by actively participating in team meetings, offering suggestions for improvement when necessary.
- Collaborated with team members to maintain a clean, sanitary, and organized kitchen workspace, ensuring compliance with health regulations.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Maintained clean, safe, and well-organized patient environment.
- Implemented fall prevention strategies throughout the facility to minimize risk factors associated with potential injuries.
Education
High School Diploma -
Priceville High School
Priceville, AL05.2025
Skills
- Organization and cleanliness
- Cleaning and sanitizing
- Safe food handling
- Ingredient preparation
- Supply restocking
- Sanitary food handling procedures
- Stock maintenance
- Sanitation and safety
- Positive attitude
- Customer service
- Team collaboration
- Workplace health and safety
- Cleaning and sanitation
- Stock rotation
- Complex Problem-solving
- Flexible and adaptable
- Problem-solving
- Fall prevention
- Time management
- Attention to detail
- Patient care
- First aid and safety
- Relationship building
- Social interaction
Timeline
Cashier
Pet Supplies Plus
08.2024 - 05.2025
Barista
Scooters Coffee Shop
10.2023 - 06.2024
Assisted Living Kitchen Associate
The Terrace
09.2022 - 05.2023
High School Diploma -
Priceville High School