Skylar Gerhardt
Crowell,TX
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Area Representative
Fellowship Of Christian Athletes, 1988
Crowell, TX
01.2023 - Current
- Planned and coordinated area events for customers, employees, and partners.
- Recorded audio and video testimonies from people impacted by mission work.
- Created a discipleship program to equip individuals with the knowledge of God's Word.
- Engaged in public speaking opportunities at churches, schools, universities.
- Assisted with fundraising efforts for missionary projects around the area.
- Maintained relationships with donors who support ongoing mission projects.
Administrative Service Agent
Goosehead Insurance Agency
West, TX
08.2021 - 10.2023
- Maintained composure, resilience and flexibility during stressful periods and tight deadlines.
- Partnered with customers to effectively resolve issues through phone, email and chat.
- Contributed to business growth by confirming customer satisfaction with service and quality.
- Answered phone calls and responded to questions and concerns.
- Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
- Received outstanding feedback for providing attentiveness and patience when assisting dissatisfied customers.
Education
Some College (No Degree) -
Texas Tech University Health Sciences Center
Lubbock, TXSkills
- Customer Service
- Performance Goals
- Excellent Communication
- Computer Skills
- Attention to Detail
- Multitasking and Organization
- Upbeat and Positive Personality
- Calm and Professional Under Pressure
- Understanding Customer Needs
Certification
- Property and Casualty Insurance License #2861704
Timeline
Area Representative
Fellowship Of Christian Athletes, 1988
01.2023 - Current
Administrative Service Agent
Goosehead Insurance Agency
08.2021 - 10.2023
Some College (No Degree) -
Texas Tech University Health Sciences Center
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