Efficient and organized professional successful at managing multiple priorities with strong time management while maintaining professionalism and upholding confidentiality. Demonstrated history of meeting organizational goals through a positive attitude, effective team collaboration, and ability to problem-solve successfully.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Department Of Family And Protective Services
01.2023 - Current
Performed data entry on a daily basis into IMPACT and other programs and systems.
Prepared and maintained reports, personnel records, case records and any related files for the unit.
E-filed official court documents on a weekly basis for caseworkers while maintaining confidentiality, and assisted other units as needed.
Maintained and improved physical and digital filing systems while working with sensitive information with discretion.
Demonstrated proficiency in basic computer applications, such as Microsoft Office, and operated and maintained office equipment such as printers and scanners.
Assisted with sorting, routing, shipping and distributing mail for the unit.
Executed Adoption events on a quarterly basis successfully.
Answered and directed phone calls to respected personnel, scheduled meetings weekly, and managed calendars for unit staff.
Greeted and directed clients and visitors to designated staff when scheduled for reception desk on a weekly basis.
Ensured that deadlines were met and adapted to changing priorities in tasks daily.
Mortgage Solutions
Ameristar Information Network
03.2022 - 12.2022
Processed and distributed disclosures, policies and closing documents to buyers and Lenders.
Proper and efficient use of SoftPro Title transaction software platform.
Executed a high attention to detail, an ability to stay organized and maintained proper time management.
Daily updates to spreadsheets to track progress and completed tasks.
Obtain purchase agreements, provided copies to respected parties and updated SoftPro Title transaction software platform.
Trained new personnel regarding company operations, policies, and services.
Ability to multitask and prioritize workflow in a fast-paced environment.
Maintained a high level of confidentiality and independent judgment.
Warehouse Associate
Amazon
08.2020 - 08.2022
Get customer orders ready for delivery.
Ability to efficiently work under pressure.
Loaded wrapped pallets into trailers safely and properly secure trailer straps.
Use technology such as scanners, computers and handheld printers.
Ability to walk/stand for long periods of time.
Moved products using pallet jacks to consistently meet challenging performance goals.
Consistently lifted materials weighing as much as 50 pounds.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
Part-Time Promotion Assistant/Street Team Member
IHeart Media
02.2019 - 08.2020
Execute Promotional events successfully.
Conduct on-site promotions, and handle clients and listeners proficiently with excellent customer service.
Upload digital content to company social media platforms and websites.
Collaborated with media representatives to optimize coverage of special events.
Responsible operation of company vehicles and other equipment.
Successfully trained new hires and provided proper knowledge of job functions and responsibilities.
Sets up, breaks down and transports promotional event equipment for each scheduled event.
Physical ability to stand for long periods of time and lift or move objects up to 40 pounds.
Coordinated and oversee on-site appearances, remotes and events.
Front desk Receptionist experience with the ability to successfully manage listeners and distribute listener prizes.
Handled incoming phone calls, directed phone calls, and maintained data entry with efficiency.
Greeted incoming visitors and other guests professionally and provided friendly, knowledgeable assistance when scheduled for reception desk.
Education
Associate of Science -
North Lake College
Irving, TX
08.2020
High School Diploma -
Northwest High School
Justin, TX
06.2018
Skills
Organizational Skills
Excellent writing proficiency
Proficient in Microsoft Office applications
Strong and open communication with team members and management
Child Protective Investigator Supervisor at Department of Family and Protective ServicesChild Protective Investigator Supervisor at Department of Family and Protective Services
Conservatorship Specialist IV at TX Department of Family and Protective ServicesConservatorship Specialist IV at TX Department of Family and Protective Services
Conservatorship Child Watch Case Manager V at Department of Family and Protective ServicesConservatorship Child Watch Case Manager V at Department of Family and Protective Services
Master Conservatorship Worker at Texas Department Of Family And Protective ServicesMaster Conservatorship Worker at Texas Department Of Family And Protective Services