Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Reliable and hard working.
Overview
3
3
years of professional experience
Work History
Lead Associate
Dollar general
05.2025 - Current
Enhanced client satisfaction with effective communication, regular progress updates, and prompt resolution of concerns.
Evaluated team member performance regularly, providing constructive feedback for continuous improvement.
Led cross-functional teams for successful project completion, ensuring timely delivery and high-quality results.
Improved team productivity by streamlining workflow processes and implementing efficient project management practices.
Cashier
Walmart
Tyler, TX
04.2024 - 12.2024
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Stocked shelves with merchandise when needed.
Balanced daily transactions on a computerized point-of-sale system.
Processed returns and exchanges of merchandise in accordance with store policies.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Issued receipts, refunds, credits or change due to customers.
Greeted customers and answered any questions they had about the store's products and services.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Performed other duties as assigned by management.
Answered customer inquiries regarding store policies and procedures.
Ensured compliance with all safety regulations within the store environment.
Team Member
Whataburger
Henderson , TXtx
02.2022 - 11.2022
Received, processed, and stocked merchandise in accordance with store policies.
Answered phone calls regarding inquiries about products or services.
Identified opportunities for process improvements within the department.
Participated in training sessions for new employees when needed.
Adhered to safety guidelines while operating machinery or stocking shelves.
Operated cash registers to process payments from customers.
Cleaning and maintaining the environment
Provided customer service support to ensure satisfaction.
Education
Associate of Science - Diagnostic Medical Sonography
Tyler Junior College
05-2027
Skills
Fraud Prevention Awareness
Basic Math Competence
Sales Techniques Mastery
Professionalism and Courtesy
Patience and Empathy
Reliability and punctuality
Work Ethic and Integrity
Decision Making Aptitude
ID Verification
Customer Assistance
Time management skills
Complex Problem-Solving
Issue Resolution
Written and verbal communication
Cleaning and sanitizing
Money Handling
Timeline
Lead Associate
Dollar general
05.2025 - Current
Cashier
Walmart
04.2024 - 12.2024
Team Member
Whataburger
02.2022 - 11.2022
Associate of Science - Diagnostic Medical Sonography