Proficient in cash management and customer service, with a strong focus on maintaining safety compliance. Committed to fostering positive guest experiences and supporting team collaboration for improved operational efficiency.
Overview
2
2
years of professional experience
Work History
Crew Member
Taco Bell
Quincy, Illinois
03.2025 - 07.2025
Performed cashier duties such as taking orders, collecting payments and providing change.
Managed cash transactions to maintain financial accuracy and customer satisfaction. and balanced register to ensure accurate financial reporting.
Addressed customer complaints professionally to enhance guest satisfaction.
Interacted pleasantly with guests to deliver quality customer service.
Guided customers on menu items and ingredients to assist informed dining choices.
Presented food orders swiftly to minimize wait times and enhance guest satisfaction. for positive guest experiences.
Assisted in training new crew members on daily operations and procedures.
Maintained an organized work area to ensure efficient operations.
Operated kitchen equipment efficiently and safely during busy shifts.
Prepared food items following company recipes and safety standards.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Organized and restocked supplies to support operations and team productivity.
Packaged menu items into bags or trays and placed drink orders into carriers.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Upheld high standards of productivity and quality in operations.
Adhered to health department regulations regarding food handling procedures.
Maintained organized storage areas for food products, beverages and restaurant supplies.
Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
Created a welcoming atmosphere by interacting positively with customers during order-taking. while taking orders and promoted positive image for business.
Served food and beverages at take-out counters to provide fast service to waiting guests.
Assembled and served meals according to specific guest requirements.
Crew Member
Taco Bell
Quincy , IL
02.2023 - 07.2024
Provided exceptional customer service in fast-paced restaurant environment, fostering positive dining experiences.
Accurately processed customer orders using point-of-sale systems, ensuring timely service and order fulfillment.
Professionally resolved customer complaints, improving overall satisfaction and loyalty.
Collaborated with team members to ensure timely meal delivery.
Prepared food items according to company recipes and safety standards.
Operated kitchen equipment safely and efficiently during busy shifts.
Maintained organized and clean workstations throughout each shift.