Skylar Lindsey
Clarksville,TN
Summary
10 years of experience in a fast paced customer service setting, adept at enhancing customer satisfaction through strategic upselling and efficient team coordination. Demonstrates expertise in service innovation and maintaining high standards of cleanliness and hospitality, contributing to memorable guest experiences. Passionate about leveraging skills in customer service and multitasking to drive service excellence and operational efficiency.
Overview
10
10
years of professional experience
Work History
Server
Posty's Bar
Nashville, TN
05.2025 - Current
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Server
Luke's 32 Bridge
Nashville, TN, United States
12.2022 - 05.2025
- Coordinate team during peak service to enhance efficiency and reduce wait times.
- Train new servers on menu and service, improving team performance.
- Develop table turnover strategies to increase seating and sales.
- Engage customers to upsell, boosting average check totals.
- Maintained high standards of service and cleanliness, ensuring a welcoming atmosphere that enhanced the dining experience.
Dispatcher
Lifecare Ambulance
Nashville, TN, United States
10.2021 - 02.2023
- Responsible for crews, call times and time management, call taking, dispatching and managing crews, billing, scheduling, and communicating with hospitals to boost call volume.
- Coordinated dispatch operations to optimize response times, significantly enhancing service efficiency and improving patient outcomes.
- Monitored call patterns and crew availability, implementing data-driven scheduling strategies that led to noticeable gains in operational efficiency.
Waitress
Buckys Restaurant
Columbia, TN, United States
11.2016 - 07.2022
- Worked as a server in a fast paced environment helping to ensure customer satisfaction, managing money, to go orders, call taking, assisting the kitchen when needed as well as bussing our own tables, and opening and closing work.
- Fostered a welcoming atmosphere for guests, enhancing overall dining experience and encouraging repeat visits.
- Coordinated with kitchen staff to ensure timely food delivery, resulting in a smoother service flow and fewer complaints.
Education
Nashville State Community College
Dickson, TNSkills
- Cocktail Making
- Customer Service
- Money Management
- Multitasking
- Food Service
- Upselling
- Banquet server
- Guest relations management
- Banquet coordination
References
- Miranda Davenport, Bucky's Family Restaurant (931-982-5275), Jessica Hackett, Luke's previous server manager (615-406-3320), Brian Leyrer, Lukes GM (+1 (517) 490-3540), Allison Hoffman, Posty's server manager (+1 (914) 364-2053).
Timeline
Server
Posty's Bar
05.2025 - Current
Server
Luke's 32 Bridge
12.2022 - 05.2025
Dispatcher
Lifecare Ambulance
10.2021 - 02.2023
Waitress
Buckys Restaurant
11.2016 - 07.2022
Nashville State Community College