Recent graduate with foundational knowledge in sonography and hands-on experience gained through academic projects and clinical application. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
9
9
years of professional experience
Work History
Sales Associate
KK’s Corner Mall
Lubbock, TX
01.2024 - Current
Assisted customers with product selection, enhancing overall shopping experience.
Processed transactions efficiently using point-of-sale systems.
Maintained visual merchandising standards to promote sales and attract customers.
Collaborated with team members to achieve daily sales goals and improve service quality.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Answered customer questions about sizing, accessories, and merchandise care.
Solved customer challenges by offering relevant products and services.
Department Manager
Mardel Christian & Education
Lubbock, TX
05.2021 - 01.2024
Oversaw daily operations to ensure efficient workflow and optimal team performance.
Analyzed sales data to identify trends and drive strategic planning initiatives.
Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
Implemented inventory management strategies to optimize stock levels and reduce waste.
Collaborated with cross-functional teams to align departmental goals with overall business objectives.
Ensured received merchandise to be priced and stocked in a timely manner
Assistant Store Manager
Tilly’s World of Jeans
Lubbock, TX
03.2020 - 05.2022
Directed daily store operations, ensuring optimal merchandise presentation and customer engagement.
Trained and mentored staff on sales techniques and product knowledge to enhance team performance.
Implemented inventory management practices to reduce stock discrepancies and improve accuracy.
Resolved customer inquiries and complaints, maintaining high satisfaction levels through effective communication.
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Assistant Store Manager
Get Gussied Up
Lubbock, TX
11.2017 - 03.2020
Collaborated with upper management to establish operational goals, enhancing overall store efficiency.
Rotated merchandise and displays to feature new products and promotions.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
Trained and guided team members to maintain high productivity and performance metrics.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Handled incoming freight, product pricing and ensured merchandise was placed on the floor in a timely fashion