Skylar Shannon
Little River,SC
Summary
Accomplished professional with a proven track record in retail management and esthetic services, notably at Skin Lab 843. Expert in client needs assessment and fostering significant customer relationships, enhancing satisfaction and loyalty. Skilled in infection control and social media marketing, demonstrating a blend of technical proficiency and interpersonal acumen. Achieved notable increases in customer retention and sales.
Overview
4
4
years of professional experience
Work History
Family Nanny
Jessica Best
2022.12 - Current
- Built positive and nurturing environments to support child social and emotional growth.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Assisted with light housekeeping duties as well as running errands.
- Transported children to and from school, medical appointments and extra-curricular activities.
Esthetician
Skin Lab 843
2024.02 - 2024.05
- Welcomed clients arriving for appointments.
- Recommended retail products for at-home use.
- Fostered friendly, warm, and exceptional customer experience.
- Followed correct processes to apply lash extensions to clients' natural lashes.
- Increased drama of looks by completing lash lifts and tints for clients.
- Educated clients on how to clean and maintain lash extensions.
- Addressed client questions, concerns and requests directly for maximum satisfaction.
- Managed day-to-day business operations.
Salon Receptionist
Blush Beauty Bar
2022.12 - 2023.02
- Developed relationships with guests to meet client needs and encourage repeat service.
- Consistently kept reception area clean and tidy and maintained presence at desk area.
- Listened closely to customer complaints and responded appropriately to issues.
- Communicated with spa team members if clients canceled or changed appointment times.
- Introduced new beauty products to consumers by informing clients about use and benefits.
- Enforced spa policies, following company procedures at all times.
- Handled payments and processed credit card transactions.
- Confirmed appointments, communicated with clients, and updated client records.
Office Clerk
Hoffman Equipment
2021.06 - 2021.12
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
Team Member
Dicks Sporing Goods
2020.10 - 2021.03
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
License - Esthetics
Strand College of Hair Design
Myrtle Beach, SC08.2023
High School Diploma -
South Brunswick High School
South Brunswick, NJ06.2021
Skills
- Retail management experience
- Spa retail sales
- Infection Control
- Social Media Marketing
- Client Needs Assessment
- Customer Consultation
- Scheduling
- SC licensed esthetician
Timeline
Esthetician
Skin Lab 843
2024.02 - 2024.05
Family Nanny
Jessica Best
2022.12 - Current
Salon Receptionist
Blush Beauty Bar
2022.12 - 2023.02
Office Clerk
Hoffman Equipment
2021.06 - 2021.12
Team Member
Dicks Sporing Goods
2020.10 - 2021.03
License - Esthetics
Strand College of Hair Design
High School Diploma -
South Brunswick High School
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