Proven legal assistant with expertise in litigation and a track record of client services. Specializes in case management and busy office environments. Skilled in communication, fast paced learning and organization. Experienced in assistance with court preparation and time management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Legal Assistant/ Hearings Advocate
Law Office of Jason H. Weinstock
Las Vegas, NV
05.2024 - Current
Oversaw potential new client intake process.
Handled inbound/ outbound phone calls.
Managed a substantial caseload, and effective case resolution.
Compiled and submitted claimant documentary evidence packets through electronic filing for court hearings.
Advocated for clients in court, using hearings advocate license to ensure effective representation.
Communicated via email and phone with clients, attorneys, doctors, supervisors and adjusters.
Drafted letters requesting various forms of treatment per the physicians, including; transfer of cares, IME's, PPD's, physical therapy, surgery/ pre-op, medical records/ doctor orders and DME, etc.
Processed requests for TTD/TPD benefits, mileage reimbursement, and prescription reimbursements.
Evaluated case files on a weekly and bi-weekly basis to ensure compliance and accuracy.
Utilized Needles as our legal case management software.
Attended PPD appointments with our clients.
Legal Specialist
Henness and Haight Injury Law
Las Vegas, NV
08.2023 - 03.2024
Conducted potential new client intake assessments.
Facilitated the transfer of power of attorney documents to new clients to ensure legal representation.
Composed formal letters to insurance companies to request medical treatment, DME, TTD/TPD benefits, work status updates, mileage reimbursement, and medication reimbursement.
Engaged with insurance company to resolve pending requests related to claims.
Oversaw inbound and outbound communication via phone calls and emails.
Appealed de facto denials on non-responsive requests and determinations for a court hearing.
Organized weekly meetings for attorney to ensure effective case management.
Managed and optimized team calendar to enhance scheduling efficiency.
Workers Compensation Claims Assistant
Gallagher Bassett Services Inc.
Las Vegas, NV
10.2022 - 07.2023
Full-time work from home position.
Inbound/ outbound phone calls.
Facilitated retrieval of medical records and orders from healthcare providers.
Drafted file and serves every 45 days to be sent to the applicant and defense attorney, this included; notes, records, files and benefit print outs.
Facilitated communication with peers through Microsoft Teams at Gallagher Bassett.
Facilitated correspondence with print department to ensure timely distribution to all relevant parties via mail.
Managed document uploads to enhance claim filing system.
Drafted NV claim acceptances, claim closures, D-38 CARD filings, and claim denials, etc.
Processed indemnity medical and expense payments to injured workers, providers and legal representatives.
Supported multiple adjusters in managing medical and loss time claims across Nevada, California, and Arizona jurisdictions.
Workers' Compensation Claims Assistant
Nevada Alternative Solutions
Las Vegas, NV
12.2021 - 09.2022
Performed completion of 3-point contacts to ensure effective communication.
Collected and verified completed paperwork, including C4, C3, and C1 forms from employer.
Inbound/ outbound phone calls.
Composed correspondence for employers, injured workers, and legal representatives.
Specialized in data entry tasks within Great American and AIC claim filing systems.
Executed bill return processes while supporting billing specialist operations.
Managed reception duties, including mail collection, phone answering, and customer greeting.
Education
High School Diploma -
Spring Valley High School
Las Vegas, NV
05-2021
Skills
Date entry
Organization and time Management
Customer Service
Written communication
Microsoft office
Legal research and knowledge
Deadline management
Teamwork
Notary public
Attention to detail
Certification
State of Nevada Licensed Hearings Advocate - May 2024 - May 2028