Skylar Tucker
Nesbit,MS
Summary
Proven team player with a track record of enhancing customer experiences at Jersey Mike's Subs through exceptional service and problem-solving skills. Skilled in collaboration and maintaining high standards of cleanliness, consistently achieving goals with creativity and innovation. Excelled in fast-paced environments, demonstrating a positive attitude and attention to detail. i became employee of the month by understanding my team members and knowing when it was my time to step in.
Overview
4
4
years of professional experience
Work History
Team Member
Jersey Mike's Subs
Olive Branch, MS
07.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
- Assisted with inventory counts and stocking of merchandise.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Packer
American Greetings
Osceola, AR
09.2022 - 10.2022
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Ensured timely completion of orders through effective time management and multitasking skills.
- Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
- Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
Server
Huddle House
Osceola, AR
08.2021 - 10.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
N/a -
Rivercrest Highschool
Wilson, AR05.2022
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Collaboration and teamwork
- Following instructions
- Cleaning
- Flexible schedule
- Creativity and innovation
- Goal setting and achievement
- Team building
Timeline
Team Member
Jersey Mike's Subs
07.2024 - Current
Packer
American Greetings
09.2022 - 10.2022
Server
Huddle House
08.2021 - 10.2022
N/a -
Rivercrest Highschool