Skylar Tugadi
Clarksville,TN
Summary
Friendly and customer-focused worker with strong interpersonal talents and POS system proficiency. Comfortable working independently and collaborates well with coworkers and supervisors. Makes quick and quality customer service and business decisions within a fast-paced, high-volume environment.
Overview
4
4
years of professional experience
Work History
Media Assistant
CMCSS-Kenwood High School
Clarksville, TN
08.2023 - Current
- Managed media library to maintain precise files and data.
- Assisted in the cataloging of new books and materials.
- Organized shelves, book displays, and other library areas according to established guidelines.
- Performed basic computer troubleshooting and maintenance tasks.
- Maintained accurate records of circulation activities including check-ins and outs and overdue items.
- Assisted in maintaining a clean, safe environment by ensuring that furniture was arranged correctly and floors were free of debris.
- Conducted inventory of library collections on a regular basis.
Server
Texas Roadhouse
Clarksville, TN
06.2022 - 07.2023
- Communicated customers’ menu choices and special requests to kitchen staff
- Greeted guests promptly, shared specials, and collected drink orders to offer superior service
- Balanced trays with care to deliver large volumes of food quickly
- Used POS system to accurately input orders and process payments
- Restocked stations regularly to promote team productivity and meet customer needs
- Gained familiarity with menu ingredients and cooking processes to manage customer inquires
Hostess
Texas Roadhouse
Clarksville, TN
01.2021 - 06.2022
- Maintained orderly flow of guests from reception area into dining room and informed customers of wait times
- Escorted guests to tables, provided menus and discussed specials
- Answered incoming calls and provided information regarding hours of operation, location, menu items, and pickup orders
- Maintained well-groomed appearance and observed uniform requirements
- Cleaned tables, menus and dining areas in accordance with company and industry standards
Pastry Baker
Silkes Old World Breads
Clarksville, TN
02.2020 - 10.2020
- Selected and developed recipes as well as standardized production recipes to promote consistent quality
- Stored, rotated, and labeled perishable food items according to food safety guidelines
- Monitored ingredient portions and engaged in waste control to maintain profit margins
- Strategized color coordination and eye appeal of pastries, both hot and cold using in-house garnishes and toppings
- Carefully used industrial-sized mixing and baking equipment to produce large batches of baked goods
- Identified staffing needs and helped recruit and train new personnel
Education
Bachelor of Science - Business Management
Austin Peay State University
Clarksville, TNSkills
- Customer service
- Answer telephone calls
- Proficient in Microsoft Word, Powerpoint, and Excel
- Process payments
- Order management
- Proficient in Google Docs, Slides, and Sheets
Timeline
Media Assistant
CMCSS-Kenwood High School
08.2023 - Current
Server
Texas Roadhouse
06.2022 - 07.2023
Hostess
Texas Roadhouse
01.2021 - 06.2022
Pastry Baker
Silkes Old World Breads
02.2020 - 10.2020
Bachelor of Science - Business Management
Austin Peay State University
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