Skylar Wind
Shawnee,OK
Summary
Dynamic and adaptable professional with a proven track record at Grand Casino Hotel & Resort, excelling in customer service and problem-solving. Demonstrated ability to enhance team efficiency and guest satisfaction through innovative solutions and exceptional communication. Skilled in computer applications and fostering collaborative environments, consistently contributing to improved operational outcomes.
Overview
5
5
years of professional experience
Work History
Employee Dining Room
Grand Casino Hotel & Resort
02.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Cashier for a gas station similar environment for the casino employees.
- Brought daily cooked meal for employees.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Host
Red Lobster Restaurant
11.2020 - 05.2021
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
Burger King Team Member
Burger King
11.2019 - 07.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
Associate of Arts - Digital Cinema Production
Oklahoma City Community College
Oklahoma City, OK12-2025
High School Diploma -
North Rock Creek High School
42400 Garrett's Lake Rd05-2022
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Critical Thinking
- Computer Skills
- Excellent Communication
- Decision-Making
- Problem Resolution
- Organizational Skills
- Jack of all trades
Timeline
Employee Dining Room
Grand Casino Hotel & Resort
02.2023 - Current
Host
Red Lobster Restaurant
11.2020 - 05.2021
Burger King Team Member
Burger King
11.2019 - 07.2020
Associate of Arts - Digital Cinema Production
Oklahoma City Community College
High School Diploma -
North Rock Creek High School
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