Skylar Del Duca

Server

• Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Host

• Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
• Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.

Expo

• Orchestrated smooth and seamless workflow between kitchen and tables in fast-paced restaurant, resulting in quick delivery of proper orders with full customer satisfaction.
• Trained new employees on restaurant procedures and plating techniques.

Banquet Server

• Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
• Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.
• Carried trays of food items from kitchen to dining areas.
• Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.

Theater Server

• Responded calmly and professionally to guest complaints, resolved issues promptly, escalated to management when necessary and contacted emergency responders when required.
• Checked tickets for entry into events and verified valid identification for those over 21 years old entering alcohol-serving areas.
• Took orders from customers accurately and in a timely manner.
• Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.