Skylar Miller
Liberty Lake,WA
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Achieved a streamlined filing system, significantly boosting office productivity. Skilled in scheduling and call routing, demonstrating a passion for precision and patient satisfaction. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
RJG, Certified Public Accountants
2022.07 - 2024.05
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization in a fast-paced environment.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Welcomed guests at front desk and communicated in a friendly and professional manner while managing check-in processes.
Front Desk Receptionist
Chena Health
2021.11 - 2022.03
- Maintained organized and welcoming front office area to create professional and inviting environment for all types of patients.
- Scheduled, coordinated and confirmed appointments and maintained open communication with patients.
Medical Records Clerk
Valente Chiropractic
2020.03 - 2021.08
- Headed the team to organize and upload medical notes, history, and physicals into electronic medical records.
- Maintained patient confidence by keeping patient records information confidential in compliance with security regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
Education
Bachelor of Design - Visual Communication Design
Eastern Washington University
Cheney, WA06.2026
Skills
- Passionate
- Scheduling
- Sensitive information handling
- Office Administration
- Effective Communication
- Microsoft Excel
- File Management
- Cash Handling
- Call Routing
Timeline
Front Desk Receptionist
RJG, Certified Public Accountants
2022.07 - 2024.05
Front Desk Receptionist
Chena Health
2021.11 - 2022.03
Medical Records Clerk
Valente Chiropractic
2020.03 - 2021.08
Bachelor of Design - Visual Communication Design
Eastern Washington University
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