Skylaysha Cappas
Springfield,MA
Summary
Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes.
Overview
4
4
years of professional experience
Work History
Personal Care Assistant
Family Members
Springfield, MA, MA
11.2024 - Current
- Assessed changes in condition or behavior of the client which may require further medical attention.
- Developed individual plans of care based on assessment findings and physician orders.
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
Sales Floor Associate Cashier
Burlington
, MA
03.2024 - 11.2024
- Promoted loyalty programs to increase customer retention.
- Handled returns and exchanges according to established policies.
- Organized merchandise in the store for easy access by customers.
Cashier Team Lead
Price Rite Marketplace
Springfield, MA
08.2023 - 09.2023
- Analyzed sales data reports to identify trends in customer buying habits.
- Assisted customers with locating items within the store when requested.
- Identified discrepancies between actual sales figures and expected totals.
Sales Floor Associate Cashier
Macys Department Store
Springfield, MA
08.2022 - 12.2022
- Processed returns and exchanges promptly according to company policy.
- Attended all required training sessions related to job functions and industry regulations.
- Maintained cleanliness of sales floor area and organized merchandise displays.
Sales Associate
Six Flags
Agawam
11.2021 - 02.2022
- Upsold additional items based on customer interests and needs.
- Organized stockroom shelves according to size, color or style.
- Demonstrated product features and benefits for customers' needs.
Food and Beverage Server
Six Flags
Agawam, Massachusetts
05.2021 - 10.2021
- Followed proper sanitation standards when handling food and beverage items.
- Replenished buffet items as needed throughout the meal period.
- Maintained a clean workstation throughout shift, including tables, chairs, floors, walls, refrigerators.
Education
High School Diploma -
High School of Sci Tech
Springfield, MA06-2023
Skills
- POS system operation
- Professional appearance
- Reliability and punctuality
- Building rapport
- Cash handling expertise
- Retail store operations
- Customer engagement
- Teamwork
- Customer assistance
- Fitting room maintenance
- Flexible schedule
- Gift card management
- Positive and professional
- Cash register operation
- Customer service
- Cash handling
- Friendly and outgoing
- Stocking and receiving
- Returns and exchanges
- Money handling
- Compassionate patient care
- Housekeeping
- Household tasks
- Light housekeeping
- Compassionate caregiving
- Indirect patient care
- Meal preparation
- Meal planning
- Household organization
- Cooking and meal preparation
- Housekeeping tasks
- Behavior redirection
- Patient assessments
- Dressing assistance
- Personal hygiene
- Feeding support
Timeline
Personal Care Assistant
Family Members
11.2024 - Current
Sales Floor Associate Cashier
Burlington
03.2024 - 11.2024
Cashier Team Lead
Price Rite Marketplace
08.2023 - 09.2023
Sales Floor Associate Cashier
Macys Department Store
08.2022 - 12.2022
Sales Associate
Six Flags
11.2021 - 02.2022
Food and Beverage Server
Six Flags
05.2021 - 10.2021
High School Diploma -
High School of Sci Tech