Skyler Bayliss
Dothan,AL
Summary
I currently have four years of experience working with individuals who have struggled with their mental health and substance abuse disorder. Through my experience I have learned how to navigate through high-stress situations, utilizing critical thinking, and how to properly communicate with individuals who may be exhibiting extreme signs of emotional distress. I pride myself on my ability to be patient, understanding, and well communicative with staff and clients alike.
Overview
4
4
years of professional experience
Work History
Mental Behaviorlist Tech/Treasurer Volunteer
Dr. Lynn B Suggs, PhD / Dr. Esiri Esin MD.
Dothan , AL
2020.08 - Current
- Monitored clients progress regularly and provided detailed observation back to doctors in regards to treatment efficacy.
- Encouraged positive communication among staff and clients.
- Adhered to ethical guidelines set forth by the State Board of Behavioral Sciences while providing services. As well as following DEA rules and regulations.
- Managed challenging behaviors in accordance with established policies and regulations among the facility, and federal government.
- Ensured compliance with HIPAA regulations and other relevant laws related to patient privacy.
- Maintained accurate and up-to-date records of client intake forms, medical history information, insurance details, and other pertinent documents.
- Conducted initial patient assessments by phone or in person to collect demographic data and medical histories.
- Resolved client inquiries regarding billing issues, referrals, authorizations, lab results.
- Contributed to the development of policies and procedures related to clinical intake processes.
- Managed daily operations of the clinic's front desk reception area including answering phones calls and greeting visitors.
Education
Bachelor of Science - Psychology
Troy University
Dothan, AL2025-08
Skills
- Balance Sheet Management
- Policy Planning
- People Skills
- Microsoft Office
- Critical Thinking
- Data Management
- Relationship Building
- Conflict Resolution
- Friendly, Positive Attitude
- Good Work Ethic
- Basic Math
- Customer Service
- Knowledge of Medical Terminology
- Charting and Clinical Documentation
- Attention to Detail
- Patient Intake Assessment
- Problem Solving
- Behavior Observation
- Verbal and Written Communication
- Patient Counseling
- Employee Training
- Active Listening
- Crisis Management
- Medical Records Maintenance
- HIPAA Compliance
- Appointment Scheduling
- Insurance Verification
- Handling Complaints
- Multitasking and Organization
Custom
References available upon request.
Timeline
Mental Behaviorlist Tech/Treasurer Volunteer
Dr. Lynn B Suggs, PhD / Dr. Esiri Esin MD.
2020.08 - Current
Bachelor of Science - Psychology
Troy University
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