Skyler Dixon
Customer Service Representative
Rexford,MT
Summary
Familiar with diverse banking and investment products, including deposit accounts and loans. Competent in setting up services, transferring funds and helping with complex transactions. Positive and upbeat with strong communication and problem-solving abilities.
Smart professional with proficiencies in Communications and Active Listening. Promoting customer engagement with positive attitude and winning smile. Career background as Customer Service Representative with busy banks and financial institutions. Consistently honest with commitment to excellence.
Overview
4
4
year of post-secondary education
Work History
Consumer Deposits
Bank Of America
Miami, Florida
02.2021 - Current
- Assisted estimated 380+ customers each 10 minutes or less and remained poised and professional even in high-stress situations and when dealing with irate individuals.
- Organized and removed online banking files no longer in use.
- Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
- Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
- Enthusiastically greeted customers and offered dedicated service during entire transaction, improving bank satisfaction ratings by 100% in 2 weeks.
Cashier
Shopko Hometown
Whitefish, Montana
10.2019 - 02.2020
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Educated customers on promotions to enhance sales.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Education
High School Diploma -
Whitefish High School
Whitefish, MT 09.2013 - 06.2017
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Accounting systems and software
undefinedQuote
I have not failed. I’ve just found 10,000 ways that won’t work.
Thomas Edison
Timeline
Consumer Deposits
Bank Of America
02.2021 - Current
Cashier
Shopko Hometown
10.2019 - 02.2020
High School Diploma -
Whitefish High School
09.2013 - 06.2017
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