Summary
Overview
Work History
Education
Skills
Timeline
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SKYLER ELSNER

Washington,United States

Summary

Dynamic professional with a proven track record at Pennsylvania State University, excelling in team collaboration and customer service. Enhanced participant experiences through effective communication and logistics coordination, achieving increased satisfaction ratings. Skilled in conflict resolution and time management, with a strong commitment to fostering positive environments and promoting sportsmanship.

Overview

7
7
years of professional experience

Work History

Coach

DC WAY
Washington , DC
06.2018 - Current
  • Instructed players on proper techniques, strategies, rules and regulations of the sport.
  • Provided guidance to participants in order to help them develop their skills and achieve desired goals.
  • Encouraged players with positive reinforcement during game play or practice sessions.
  • Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.
  • Mentored team members in order to build confidence and foster a supportive environment.

Game Day/IM Worker

Pennsylvania State University
Middletown , PA
09.2024 - 02.2025
  • As a Game Day/IM Worker at Pennsylvania State University, the role involves assisting with the organization and execution of intramural and recreational sports events
  • Responsibilities include setting up facilities, managing equipment, and ensuring a smooth operation during events
  • Collaboration with fellow staff members is crucial to provide a positive experience for participants and spectators alike
  • Coordinated logistics for various sporting events, enhancing overall participant experience
  • Ensured safety and compliance with regulations during events

Front of House Staff Member

Della Barba
Washington , DC
12.2022 - 06.2023
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Resolved customer complaints promptly and professionally.
  • Answered phone calls from customers inquiring about take-out orders or reservations.

Education

Bachelor of Science - Psychology

Pennsylvania State University
University Park, PA
05-2027

High School Diploma -

Eastern Senior High School
Washington, DC
06-2023

Skills

  • Team collaboration
  • Customer service
  • Communication skills
  • Greeting guests
  • Phone etiquette
  • Complaint handling
  • Payment processing
  • Time management
  • Conflict resolution
  • Verbal and written communication

Timeline

Game Day/IM Worker

Pennsylvania State University
09.2024 - 02.2025

Front of House Staff Member

Della Barba
12.2022 - 06.2023

Coach

DC WAY
06.2018 - Current

Bachelor of Science - Psychology

Pennsylvania State University

High School Diploma -

Eastern Senior High School

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SKYLER ELSNER