Skyler Howell
Brunswick,GA
Summary
Proven expertise in customer service and organizational ability, demonstrated through a successful tenure at Brunswick Country Club. Excelled in fostering loyalty through unique cocktail creations and efficient complaint resolution. Mentored staff at Raquethause Gym, enhancing team performance. Skilled in clear communication and fostering positive customer experiences.
Overview
4
4
years of professional experience
Work History
Bartender
Brunswick Country Club
11.2023 - 03.2024
- Upheld strict regulations for safe alcohol service and food safety.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Mixed unique and interesting cocktails for customers, including bar specials.
Server
Sea Island Resort
10.2022 - 03.2023
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Front Desk Manager
Raquethause Gym
07.2020 - 04.2021
- Coordinated with sales department to identify potential leads from incoming inquiries.
- Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Resolved guest complaints by addressing issues with rooms promptly.
Education
BBA - Management
College of Coastal Georgia
Brunswick, GA12-2025
Skills
- Clear and effective communication
- Patience and Tolerance
- Customer service expertise
- Organizational ability
Timeline
Bartender
Brunswick Country Club
11.2023 - 03.2024
Server
Sea Island Resort
10.2022 - 03.2023
Front Desk Manager
Raquethause Gym
07.2020 - 04.2021
BBA - Management
College of Coastal Georgia
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