Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Skyler Jackson

Topeka

Summary

Friendly and engaging employee with a history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Dependable and flexible with positions and scheduling. Efficient worker with experience in fast-paced retail environments. Known for accuracy in handling financial transactions and balancing cash drawers. Skilled at customer service, offering prompt and friendly checkout experiences. Improved transaction times through effective communication and organization skills, enhancing overall customer satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Breakfast Attendant

Holiday Inn Express Hotel
Topeka
08.2024 - 02.2025
  • Performed opening or closing duties such as setting up and breaking down workstations or restocking supplies as directed by management team members.
  • Monitored food stock and replenished items as necessary to meet guest demand.
  • Resolved guest complaints to maintain complete customer satisfaction.
  • Maintained dining and food service areas to maximize safety and cleanliness.
  • Conducted regular checks to ensure food quality and temperature standards were met.
  • Greeted guests with friendliness and professionalism.
  • Greeted frequent visitors by name and explained new promotions.
  • Replenished food items on the buffet line in a timely manner.
  • Communicated effectively with hotel management and staff to resolve any issues promptly.

Camp Counselor

Greatlife Golf & Fitness
Topeka
06.2023 - 06.2024
  • Attended training relevant to job duties such as First Aid and CPR certification courses.
  • Helped participants enjoy activities while ensuring adherence to protocol.
  • Managed conflict resolution among campers, promoting a positive and supportive community atmosphere.
  • Coordinated and led group activities for campers and counselors.
  • Enforced discipline and policies to protect safety of recreational activity participants.
  • Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
  • Developed individualized behavior management plans for campers with special needs.

Cashier

Goodwill
Topeka
06.2022 - 08.2022
  • Performed other duties as assigned by management.
  • Answered phone calls to assist customers with questions and orders.
  • Collected payments and provided accurate change.
  • Maintained work area and kept cash drawer organized.
  • Resolved customer complaints professionally in accordance with company policy.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Stocked shelves with merchandise when needed.

Cashier

Ross Dress for Less
Topeka
06.2021 - 09.2021
  • Performed other duties as assigned by management.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Processed sales transactions to prevent long customer wait times.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Collected payments and provided accurate change.

Education

Associate of Arts - Education

Allen County Community College
Iola, KS
05-2023

Skills

  • Cash register systems
  • Cash handling and management
  • Customer service
  • Inventory management
  • First aid certification
  • Conflict resolution
  • Team collaboration
  • Effective communication
  • Problem solving
  • Customer engagement
  • Interpersonal skills
  • POS system operations
  • Food safety standards

Affiliations

  • Loves being outdoors in the summer time

- coaches a little league softball team

- plays on a slow pitch softball team

- has a garden to tend to

- keeps up with a pond and the fish

  • absolutely loves animals

- has several pets including fish, chickens, dogs and cats

Certification

  • CPR Certified

References

References available upon request.

Timeline

Breakfast Attendant

Holiday Inn Express Hotel
08.2024 - 02.2025

Camp Counselor

Greatlife Golf & Fitness
06.2023 - 06.2024

Cashier

Goodwill
06.2022 - 08.2022

Cashier

Ross Dress for Less
06.2021 - 09.2021

Associate of Arts - Education

Allen County Community College

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Skyler Jackson