Skyler Lucas
New Albany,OH
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
13
13
years of professional experience
Work History
AAIII Research coordinator
Nationwide Children's Hospital
Columbus, OH
09.2021 - Current
- Work with coordinating multiple doctors and departments schedules while maintaining patients medical needs.
- EPIC specialist
- Verify all incoming medical information to prepare all involved parties for day of needs for the procedure.
- Works to coordinate grant funded research procedures and care plans.
- Schedule meetings with multiple teams and departments within the hospital.
- Maintain Epic work flow and updates.
- Maintain HIPPA and other work place security policies.
- Coordinated research projects across multiple departments at a leading children's hospital.
- Developed training materials for new staff on research procedures and best practices.
- Collaborated with stakeholders to gather input for procedure improvements.
- Organized and maintained a centralized database of procedures and policies.
- Updated scheduling software to reflect changes in procedures or staffing.
- Assisted in training new staff on scheduling protocols and systems.
- Provided administrative support to physicians, nurses, and other healthcare professionals as needed.
- Maintained communication with providers, technicians, and other staff members on a daily basis.
Wedding and Event Coordinator
Lavender Haze wedding co.
Columbus, OH
02.2016 - Current
- Worked with clients to formulate wedding concepts and designs from intimate rural events to modern downtown receptions
- Managed all advertising and promotional efforts including creating flyers and other physical media, attending tradeshow, writing social media posts and maintaining a presence on social media.
- Work to maintain a rental inventory as well as set up and tear down day of the event.
- Create detailed floral focal pieces both small and large scale.
- Formulate and edit content for clients to use and post during and after events.
- Coordinated wedding logistics, ensuring seamless execution of events.
- Developed vendor relationships to secure services and supplies for events.
- Managed event timelines, prioritizing tasks for efficient workflow.
- Facilitated communication between clients, vendors, and staff during events.
- Assisted in budget management by tracking expenses and vendor payments.
Patient care and office coordinator
COLUMBUS ARTHRITIS CENTER
Columbus, OH
04.2020 - 10.2021
- Processing copays and posting billing statements.
- Sort and process incoming new patient referrals for the practice, insurance referrals, and VA.
- Coordinated patient scheduling and managed appointment calendars for multiple providers.
- Maintained accurate medical records and ensured compliance with privacy regulations.
- Facilitated communication between patients and healthcare professionals to enhance service delivery.
- Processed insurance claims and verified patient eligibility for treatments and services.
- Organized office supplies and equipment for efficient daily operations and workflow management.
- Compiled data, tracked changes, and created reports in Excel spreadsheets.
- Processed invoices and coded documents according to company procedure standards.
- Balanced and updated computer accounting records and physical petty cash, including receipt documentation and expense tracking.
Management
Swarovski
Columbus, OH
04.2018 - 09.2020
- Managed daily operations for a high-end jewelry store.
- Trained and supervised staff on product knowledge and sales techniques.
- Developed visual merchandising strategies to enhance store displays.
- Coordinated inventory management to ensure stock availability and accuracy.
- Conducted performance evaluations to support employee development initiatives.
- Supervised team members in the execution of tasks related to sales, merchandising, marketing.
- Organized promotional events such as special discounts or giveaways to boost traffic in the store.
- Assisted in designing window displays that effectively showcase products while increasing visibility of the store.
- Maintained detailed records of sales transactions and store finances on a daily basis.
Regional Office manager
Aspen Dental
Columbus, OH
08.2019 - 04.2020
- Managed daily operations of multiple dental offices across the region.
- Coordinated staff schedules to ensure adequate coverage and support.
- Trained new employees on office procedures and customer service standards.
- Implemented operational policies to enhance workflow and improve service delivery.
- Collaborated with dental teams to uphold quality patient care standards.
- Developed relationships with vendors for supplies and equipment needs.
- Managed staff scheduling, payroll, and performance evaluations.
- Prepared monthly reports detailing regional performance metrics for senior management review.
- Conducted regular meetings with regional staff to review operations and develop strategies for improvement.
- Led internal audits of all operational activities within the region on a periodic basis.
- Oversaw billing processes, ensuring accuracy in insurance claims and patient invoicing.
- Maintained inventory of dental supplies, ordering as needed to prevent shortages.
- Facilitated communication between dentists, staff, and patients to ensure clarity of information.
- Coordinated with dental providers regarding patient care and scheduling needs.
Lead Bartender and event specialist
Rise brands ( pins Mechanical Company and 16+bit)
Dublin, OH
07.2018 - 04.2020
- Managed bar operations and ensured compliance with safety standards and regulations.
- Created innovative drink menus tailored to customer preferences and seasonal availability.
- Trained and mentored junior bartenders on techniques and customer service skills.
- Maintained inventory levels and ordered supplies to meet daily bar demands.
- Supervised bar staff scheduling to optimize coverage during peak service hours.
- Managed closing procedures such as counting money, balancing tills and reconciling receipts at end of shift.
- Demonstrated knowledge about wines, beers, spirits and cocktails by providing detailed descriptions upon request.
- Planned and coordinated special events to boost customer numbers and profits.
Bartender/Cocktail Server
R Bar arena
Columbus, OH
04.2017 - 07.2018
- Managed inventory and ordered supplies to maintain stock levels.
- Maintained cleanliness and organization of bar area throughout shifts.
- Assisted in training new bartenders on procedures and drink preparation.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Planned and coordinated promotional events with the Columbus blue jackets and local vendors and radio hosts.
Management/ Apprentice Optician
Visionworks
Grove City, OH
12.2016 - 12.2017
- Receptionist handling all desk work including working with insurance companies.
- Work hands on with patients medical records as well as taking optical measurements.
- Customer service as well as working on sales floor.
- Opening and closing store.
- Ran all social media and event marketing and planning.
Sales Generalist, sales specialist ( team lead)
L Brands
Columbus, OH
01.2016 - 03.2017
- Traveled to other stores to help deal with standards and visual presentation.
- Worked at special events all over Columbus with our corporate office.
- Hands on with our guests demonstrating that customers come first by serving them with a sense of urgency while still forming a personal connection and giving them an outstanding experience.
- Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
- Placed special merchandise orders for customers as well as helping process our shipment and having an extensive knowledge of our back stock.
Management, animal lead, trainer, and groomer
PET SUPPLIES PLUS
Grove City, OH
01.2013 - 01.2016
- Worked as a manager and key holder for the pet store.
- Head groomer.
- Interviewed and hired staff as well as cross training.
- Traveled to other locations to train new staff as well as work events.
- Handle all scheduling and incoming calls for the grooming salon.
- Responsible for financial transactions as well as opening and closing the store.
- Ran inventory and placing shipment orders.
Education
Bachelor of Science - Biomedical Engineering and Biochemistry
The Ohio State University
Columbus , OHHigh school diploma or GED -
Central Crossing High School
Grove City, OHSkills
- Microsoft Word
- Office management
- Epic specialist
- Recruiting
- Data entry
- Training and development
- Event marketing and planning
- Organized
- Persuasive
- Skilled multi-tasker
- Vendor negotiation
- Data organization
Awards
Employee of the month
Regional sales lead
Team boost leader
Timeline
AAIII Research coordinator
Nationwide Children's Hospital
09.2021 - Current
Patient care and office coordinator
COLUMBUS ARTHRITIS CENTER
04.2020 - 10.2021
Regional Office manager
Aspen Dental
08.2019 - 04.2020
Lead Bartender and event specialist
Rise brands ( pins Mechanical Company and 16+bit)
07.2018 - 04.2020
Management
Swarovski
04.2018 - 09.2020
Bartender/Cocktail Server
R Bar arena
04.2017 - 07.2018
Management/ Apprentice Optician
Visionworks
12.2016 - 12.2017
Wedding and Event Coordinator
Lavender Haze wedding co.
02.2016 - Current
Sales Generalist, sales specialist ( team lead)
L Brands
01.2016 - 03.2017
Management, animal lead, trainer, and groomer
PET SUPPLIES PLUS
01.2013 - 01.2016
Bachelor of Science - Biomedical Engineering and Biochemistry
The Ohio State University
High school diploma or GED -
Central Crossing High School