Skyler Nguyen
Brookshire,TX
Summary
Experienced with a solid background in beverage preparation, customer service, and cleanliness protocols. Skilled in crafting traditional and innovative bubble tea beverages, demonstrating knowledge of tea brewing techniques and flavor pairing. Strong communication skills, with the ability to create a welcoming atmosphere for customers. I have proven track record of improving customer satisfaction and driving business growth through quality service.
Overview
2
2
years of professional experience
Work History
Boba Barista
Sharetea
Charlotte, NC
09.2023 - 04.2024
- Maintained cleanliness of work area, including countertops, drink preparation tools, and utensils.
- Prepared hot and cold drinks according to customer specifications.
- Kept up with current drink recipes and trends in the boba industry.
- Restocked supplies such as straws, cups, and napkins for the barista station.
- Operated cash register to process payments from customers.
- Received orders via phone or online platforms for pickup or delivery services.
- Checked quality of ingredients used in beverages before serving them to customers.
Receptionist
Jasmine Nail Spa
Charlotte, NC
04.2022 - 08.2022
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Education
High School Diploma -
Mallard Creek High School
Charlotte, NC06-2024
Skills
- Efficient time management
- Interpersonal Skills Development
- Strong Work Ethic
- Food safety understanding
- Up-selling
- Scheduling
- Safe Food Handling
- Cash Handling
Languages
Vietnamese
Native/ Bilingual
Accomplishments
Awarded Silver Medal In WorKKEYS Business Assessment
Affiliations
- Done DECA For 2 years
- Done Community Service
Timeline
Boba Barista
Sharetea
09.2023 - 04.2024
Receptionist
Jasmine Nail Spa
04.2022 - 08.2022
High School Diploma -
Mallard Creek High School
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