Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sky’Ler Patterson

Colorado Springs,CO

Summary

Proven Retail Sales Associate with a track record of enhancing customer satisfaction and boosting sales, notably at Victoria Secret. Skilled in customer service and retail sales, adept at problem-solving and teamwork. Excelled in merchandising and loss prevention, significantly contributing to team efforts and revenue growth. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Kirkland's Home
02.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

Retail Sales Associate

Victoria Secret
05.2021 - 02.2022
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.

Education

Bachelor of Science - Psychology

University of Colorado At Colorado Springs
Colorado Springs, CO
05.2025

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Customer Assistance
  • Cash Handling

Timeline

Retail Sales Associate

Kirkland's Home
02.2024 - Current

Retail Sales Associate

Victoria Secret
05.2021 - 02.2022

Bachelor of Science - Psychology

University of Colorado At Colorado Springs
Sky’Ler Patterson