Skyler Shirley
Lithia Springs,GA
Summary
I strive continually perform at my highest level, delivering exceptional results while driving innovation and efficiency in every project I take on. I aim to grow professionally, take on more leadership responsibilities, and maximize my earning potential through hard work and dedication.
Overview
5
5
years of professional experience
Work History
Branch Manager
Safe Haven Security Services
03.2025 - Current
- Managed weekly inventory counts to ensure accurate stock levels, reducing discrepancies.
- Scheduled and coordinated daily routes for staff, optimizing efficiency and reducing operational delays.
- Resolved customer complaints and conflicts with professionalism, maintaining a high level of customer satisfaction.
- Led a team of 12 employees, fostering a positive work environment and promoting effective teamwork.
- Implemented process improvements that increased productivity and streamlined branch operations
Installation Technician
Safe Haven Security Services
12.2023 - 03.2025
- Installed and configured security systems for residential and commercial clients, ensuring all systems met client specifications.
- Conducted thorough system tests to ensure functionality and addressed any troubleshooting issues before installation completion.
- Sold security system packages, upselling additional features to meet client needs, contributing to a 15% increase in sales.
- Provided customer training on system operation and maintenance, ensuring clients felt confident using their new security technology.
- Maintained accurate records of installations and service requests, ensuring timely follow-ups and customer satisfaction.
Communications Specialist
Army
06.2020 - 01.2023
- Operated and maintained advanced communication systems, ensuring reliable and secure transmission of critical information across military units.
- Set up, tested, and troubleshooted radio, satellite, and tactical communications equipment in high-pressure environments.
Education
High School Diploma -
Saint Clair County High School
Odenville, AL05-2020
Skills
- Branch operations management
- Customer service
- Customer relationships
- Excellent time management skills
- Leadership
Timeline
Branch Manager
Safe Haven Security Services
03.2025 - Current
Installation Technician
Safe Haven Security Services
12.2023 - 03.2025
Communications Specialist
Army
06.2020 - 01.2023
High School Diploma -
Saint Clair County High School
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