Skyler Spilde
Rapid City,SD
Summary
Motivated individual with a background in customer service and sales, bringing a solid foundation in communication and relationship management. Eager to learn and grow within a sales environment. Possesses strong skills in building customer relationships and understanding their needs. Excels in problem-solving and ensuring customer satisfaction with a focus on effective communication and product knowledge.
Overview
12
12
years of professional experience
Work History
Relief Sales
Quality Brands of the Black Hills
Rapid City, SD
03.2021 - Current
- Increased sales revenue by building and maintaining strong relationships with customers.
- Maintained accurate records of sales activity, ensuring timely reporting and proper documentation of all transactions.
- Developed a deep understanding of product offerings to provide tailored solutions for each client's needs.
- Stocked merchandise, verified pricing accuracy and rotate product as needed.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Driver
Quality Brands of the Black Hills
Rapid City, SD
05.2018 - 03.2021
- Minimized product waste with proper supply management and rotation
- Executed on-time deliveries to adhere to strict schedules
- Created strong relationships at each route stop, resolving service and merchandise problems to build trust
- Kept supervisors informed with frequent communication about route progress and delays
- Completed all route paperwork with high accuracy, managing payments, invoices, and delivery documents
- Informed regular customers of new products or services and price changes
- Inspected and maintained vehicles, including verifying adequate fuel supply and oil level, and monitoring functionality
Driver/Salesman
Admiral Beverage
Rapid City, SD
02.2013 - 05.2018
- Identified and documented damaged items to support accounting and record keeping
- Secured loads to reduce cargo damage during transport
- Inspected and maintained vehicles, including verifying adequate fuel supply and oil level, and monitoring functionality
- Engaged with customers and resolved issues to develop and manage long-term relationships
Education
High School Diploma -
Central High School
Rapid City, SD05.2009
Skills
- Daily logging
- Vehicle maintenance
- Brand awareness
- Customer service
- Strong communication
- Time management
- Complex problem-solving
- Customer relationship building
- Product merchandising
Timeline
Relief Sales
Quality Brands of the Black Hills
03.2021 - Current
Driver
Quality Brands of the Black Hills
05.2018 - 03.2021
Driver/Salesman
Admiral Beverage
02.2013 - 05.2018
High School Diploma -
Central High School