Summary
Overview
Work History
Education
Skills
Certification
Education
Timeline
Generic

Skyler Tarrant

Rowlett,TX

Summary

Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.

Willing to help customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Highly skilled in managing reservations, telephone calls and customer inquiries. Poised and professional with total commitment to guest satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Event Coordinator

Texas Jailhouse
04.2023 - 01.2025
  • Developed creative marketing materials that generated interest and boosted event attendance.
  • Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
  • Established positive relationships with clients, ensuring their needs were met throughout the event planning process.

Front Desk Associate/Trainer

Holiday Inn Club Vacations Resort
02.2022 - 04.2023
  • Maintained cleanliness and organization of front desk area.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees and payments.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.

Coordinator

American Cancer Society Hope Lodge
08.2021 - 02.2022
  • Gathered and organized materials to support operations.
  • Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
  • Entered data, generated reports and produced tracking documents.
  • Managed office activities by maintaining communication between clients, tracking records and filing all documents.

Branch Office Administrator

Bankers Life Insurance Company
06.2020 - 07.2021
  • Composed professional business correspondence, emails, meetings notes and other documents.
  • Recruited employees and implemented mentoring program to promote positive feedback and engagement.
  • Developed lists of qualified candidates for corporate hiring managers.

Waitress

Texas Roadhouse
10.2019 - 05.2020
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.

LeeLoveless Photography

LeeLoveless
10.2017 - 10.2019
  • Supported customer needs by fielding diverse questions about available merchandise, current prices and upcoming company changes.
  • Managed over 30 or more customers per day
  • Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Computer Literate.
  • Help trainees develop their abilities to understand material.

Education

Certification - Phlebotomy

Tyler Junior College
Tyler, TX
08.2019

Certification - CNA

Tyler Junior College
Tyler, TX
2018

High School Diploma -

Frankston High School
Frankston, TX
2018

Skills

  • Technical knowledge
  • Multitasking
  • Proficient communication skills
  • Time management
  • Customer service
  • Organization
  • Guest Satisfaction
  • File Management

Certification

  • CPR certified
  • Phlebotomy certification

Education

Some College (No Degree)

Timeline

Event Coordinator

Texas Jailhouse
04.2023 - 01.2025

Front Desk Associate/Trainer

Holiday Inn Club Vacations Resort
02.2022 - 04.2023

Coordinator

American Cancer Society Hope Lodge
08.2021 - 02.2022

Branch Office Administrator

Bankers Life Insurance Company
06.2020 - 07.2021

Waitress

Texas Roadhouse
10.2019 - 05.2020

LeeLoveless Photography

LeeLoveless
10.2017 - 10.2019

High School Diploma -

Frankston High School

Certification - Phlebotomy

Tyler Junior College

Certification - CNA

Tyler Junior College

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Skyler Tarrant