Skyler Fagan
Lemoyne,PA
Summary
Detail-oriented and service-driven hospitality professional with a genuine passion for creating memorable guest experiences. Recognized for exceptional attention to detail, strong interpersonal communication, and a naturally empathetic approach to serving others. Thrives in fast-paced environments and contributes positively to team culture through reliability, warmth, and professionalism.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Arkview Recovery
Camp Hill, PA
06.2025 - 10.2025
- Monitored client well-being and documented behavioral observations with precision and confidentiality.
- Provided compassionate, patient-focused support in a structured treatment environment.
- Assisted with crisis de-escalation and helped maintain a safe, stable atmosphere.
- Collaborated with clinical staff to ensure individualized treatment plans were followed.
Server
The Melting Pot
Harrisburg, PA
11.2023 - 06.2025
- Delivered elevated, guest-focused service in a high-volume, specialty dining environment.
- Demonstrated extensive menu knowledge and effectively educated guests on options, specials, and pairings.
- Ensured guest satisfaction through regular table checks and prompt solutions to concerns.
- Assisted in onboarding and training new servers to maintain consistent service quality.
- Maintained a polished, detail-oriented approach to table settings, pacing, and service flow.
- Collaborated closely with back-of-house and front-of-house teams to support smooth operations.
- Reference: Brian Sikorski, Owner – (757) 927-0980
Residential Counselor
Sun Valley Recovery
Sun Valley, CA
06.2021 - 03.2022
- Built meaningful therapeutic relationships through empathy and consistent support.
- Facilitated groups, activities, and workshops for residents.
- Documented client progress and collaborated with clinical teams.
- Maintained a safe, respectful, and structured environment for all residents.
Education
High School Diploma - undefined
East Pennsboro Area High School
Enola, PA06.2018
Skills
- Exceptional attention to detail
- Guest service & hospitality
- Strong interpersonal communication
- Team collaboration
- Problem-solving & adaptability
- Conflict resolution
- Fast learner; highly coachable
- Organizational & multitasking skills
Certification
- RAMP Certified
- CPR Certified
Timeline
Behavioral Health Technician
Arkview Recovery
06.2025 - 10.2025
Server
The Melting Pot
11.2023 - 06.2025
Residential Counselor
Sun Valley Recovery
06.2021 - 03.2022
High School Diploma - undefined
East Pennsboro Area High School