Skylor Hayes
Corvallis
Summary
Business Administration student at Oregon State University with experience in market research, social media content creation, and customer service. Market Research Analyst at The Black Sheep Marketing, evaluating retail and service performance and delivering data-driven insights to improve client outcomes. Strong communicator with attention to detail and the ability to manage responsibilities independently in fast-paced environments.
Overview
4
4
years of professional experience
Work History
The Black Sheep Marketing
Market Research Analyst (Field Contractor)
Corvallis, OR
12.2025 - Current
- Conduct customer experience audits for retail and service clients as an Independent Contractor with Black Sheep Marketing, evaluating service quality, brand standard adherence, and overall cleanliness
- Deliver detailed, objective reports that identify operational improvement opportunities and support enhanced customer service training initiatives
Oregon State University
Business Administration Program
Corvallis, OR
09.2024 - Current
- Produced short-form video and visual content using smartphone-based editing tools to support course marketing assignments, strengthening digital storytelling and audience engagement skills
- Analyzed TikTok and Instagram trends to identify high-performing content formats, applying insights to improve message clarity and platform relevance
- Developed audience-specific captions and messaging strategies designed to align with brand voice and increase communication effectiveness
- Integrated social media trend analysis and customer research into marketing materials, enhancing strategic thinking and market positioning abilities
Jamba Juice
Team Member
Honolulu, HI
06.2024 - 09.2024
- Delivered consistent, brand-aligned customer experiences in a fast-paced environment
- Communicated clearly and professionally with customers, strengthening interpersonal and communication skills
- Balanced multiple responsibilities simultaneously while maintaining efficiency and accuracy
Athletic Training Student
Moanalua High School
Moanalua Gardens, HI
06.2022 - 09.2022
- Assisted athletic trainers with rehabilitation and injury-prevention support for student athletes
- Completed and organized digital health documentation with accuracy and attention to detail
- Collaborated closely with trainers and staff, demonstrating strong communication and teamwork skills
Education
Bachelor of Science - Business Administration
Oregon State University
Corvallis, OR06-2027
Skills
- Social media platforms: TikTok, Instagram, LinkedIn
- Short-form content creation
- Basic mobile video editing (CapCut, in-app editing tools)
- Writing and caption development
- Trend awareness and creative ideation
Accomplishments
Academic Honor Roll, Spring 2025-Fall 2025
Timeline
The Black Sheep Marketing
Market Research Analyst (Field Contractor)
12.2025 - Current
Oregon State University
Business Administration Program
09.2024 - Current
Jamba Juice
Team Member
06.2024 - 09.2024
Athletic Training Student
Moanalua High School
06.2022 - 09.2022
Bachelor of Science - Business Administration
Oregon State University