Skylynn Zavala
San Gabriel,CA
Summary
Seeking to find a position in the medical field to further knowledge my skill set for my career in the health sciences department.
Overview
5
5
years of professional experience
Work History
Shift Manager
Starbucks
10.2019 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Coached crew members to optimize performance and motivate toward more efficient work.
Education
Associate of Science - Biology
Pasadena City College
Pasadena, CA06.2025
No Degree - Emergency Medical Technician
West Coast University
Anaheim, CA01.2025
Skills
- Customer service focused
- Type 50 wpm
- Efficient in Microsoft Word, Outlook, Powerpoint, Excell
- Spanish speaker
- Detail oriented
- Excellent communication skills
- Handle cash deposits
References
- Courtney Tse
Starbucks store manager
(626)-864-3661
- Bryan Giron
Physics tutor at PCC
(323)-632-5455
Timeline
Shift Manager
Starbucks
10.2019 - Current
Associate of Science - Biology
Pasadena City College
No Degree - Emergency Medical Technician
West Coast University