SKYTORIA DE LOS SANTOS
Kenosha
Summary
Detail-oriented and dependable administrative professional with a proven track record in enhancing office operations, coordinating documentation workflows, and managing confidential information with accuracy and discretion. Expertise in data entry, document management, and email correspondence supports team productivity through effective use of digital tools and in-person workflows. Proficient in Microsoft Office 365 and Google Suite, with exceptional written communication skills and task management capabilities. Recognized for adaptability, strong organizational skills, and a proactive approach to efficiently solving administrative challenges.
Overview
4
4
years of professional experience
Work History
Legal Secretary Assistant
Wisconsin Office of Public Defenders
06.2022 - 08.2022
- Maintained and updated case records in a secure database system with attention to accuracy and compliance.
- Researched client profiles and case histories using internal data systems to support case management.
- Managed confidential legal documents and maintained an organized filing system for efficient retrieval.
- Edited and reformatted client resource handbooks, improving clarity, structure, and accessibility.
- Assisted with general administrative and record-keeping tasks while upholding strict confidentiality.
- Communicated effectively with team members to coordinate document preparation and case updates.
- Verified documents and case information for completeness and consistency.
Warehouse Worker
Amazon
11.2018 - 08.2020
- Accurately processed customer orders and prepared them for timely shipment in a fast-paced environment.
- Operated warehouse equipment safely while following strict safety protocols to ensure a secure workplace.
- Collaborated with team members to meet daily production targets and maintain smooth operations.
- Multitasked across diverse assignments, adapting to changing priorities while sustaining accuracy and efficiency.
Front-of-House Assistant
Golden Corral Restaurant
03.2018 - 08.2018
- Welcomed guests and helped serve drinks upon arrival, creating a positive first impression.
- Helped prepare and restock baked goods in the dessert station, following safety and presentation standards.
- Kept service areas clean and organized to support smooth day-to-day operations.
- Prioritized multiple responsibilities during high-volume periods, demonstrating strong time management and multitasking skills.
- Answered phone calls and assisted with customer inquiries when needed.
- Worked with team members to manage daily responsibilities in a fast-paced environment.
Education
Bachelor of Science (B.S.) - Business
Bellevue University
Bellevue, NE03.2025
Associate of Applied Science (A.A.S.) - Administrative Professional
Gateway Technical College
Kenosha, WI12.2022
Technical Diploma - Office Assistant
Gateway Technical College
Kenosha, WI08.2022
Skills
- Calendar Oversight
- Data Entry
- Document Preparation
- Office Operations
- Written Communication
- Guest Interaction
- Task Prioritization
- Record Management
- Email Correspondence
- Time Management
- Office Workflow Coordination
- Back-of-House Operations
- Multitasking
- Confidential Handling
- Process Improvement
- Office Technology
- File Organization
- Front Desk Support
- Team Support
- Problem Solving
- Appointment Coordination
- Digital Filings
- Administrative Support
- Inventory & Restocking
LANGUAGES
English – Native
Spanish – Native
AWARDS & HONORS
• National Society of Leadership and Success
• Omega Nu Lambda National Honor Society
• Phi Theta Kappa Honor Society
• Gateway Administrative Professional Scholarship
• Jean Grevenow Memorial Scholarship
• Rose Mattson Memorial Scholarship
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeLocation Preference
RemoteOn-SiteHybridImportant To Me
Healthcare benefitsWork-life balanceCareer advancementTeam Building / Company RetreatsCompany CulturePaid sick leave401k matchWork from home optionPersonal development programsTimeline
Legal Secretary Assistant
Wisconsin Office of Public Defenders
06.2022 - 08.2022
Warehouse Worker
Amazon
11.2018 - 08.2020
Front-of-House Assistant
Golden Corral Restaurant
03.2018 - 08.2018
Bachelor of Science (B.S.) - Business
Bellevue University
Associate of Applied Science (A.A.S.) - Administrative Professional
Gateway Technical College
Technical Diploma - Office Assistant
Gateway Technical College