Skyy Twyman
Washington,DC
Overview
6
6
years of professional experience
Work History
Front End Associate
Whole Foods Market Inc
07.2025 - Current
- Operated cash register for cash, check, and credit card transactions with high accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Streamlined checkout process, reducing wait times for customers by efficiently handling transactions and bagging items.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
Dance Fitness Instructor/Choreographer
NOVA Kids in Motion
01.2024 - Current
- Lead dance fitness classes, enhancing cardio and fitness through diverse styles.
- Boosted participants' endurance and physical fitness with engaging sessions.
- Innovate dance routines, integrating fitness elements for effective workouts.
Camp Experience Coordinator
Headfirst Professional Camps
04.2025 - 08.2025
- Cultivate a positive camp atmosphere, boosting engagement and teamwork among diverse participants.
- Administer first aid promptly to ensure camper safety and well-being.
- Maintain strong communication with parents and campers to build trust and satisfaction.
- Guide and manage a team to execute daily activities smoothly, enhancing camper experiences.
- Orchestrated staff training sessions, improving communication and collaboration, leading to more effective program delivery.
- Managed bookings, transactions, and guest satisfaction for smooth operations.
- Delivered safety briefings ensuring compliance and safety.
Adventure Guide/Tech Assistant
5 Wits
09.2024 - 06.2025
- Managed bookings, transactions and other administrative tasks to foster excellent customer experiences.
- Trained new team members on company policies, safety procedures, and best practices for leading successful and engaging adventures.
- Performed preventive maintenance and repairs on various types of equipment.
- Delivered effective safety debriefings to guests to promote safe environment.
Dance Instructor/Choreographer
Envision Fitness and Dance LLC
08.2023 - 01.2025
- Developed and implemented engaging dance lessons for students of all skill levels, focusing on technique, style, and performance quality.
- Provided personalized feedback and instruction to help students improve technique and performance.
- Choreographed dynamic and innovative dance routines for performances and competitions, showcasing a range of genres including acro, ballet, hip-hop, jazz, and tap.
- Built strong mentor relationships with diverse student groups while adapting teaching methods to accommodate various learning styles and skill levels.
Summer Dance Lab Manager
Ngoma Center for Dance
06.2024 - 07.2024
- Managed daily camp operations, ensuring a safe and engaging environment for campers.
- Facilitated communication among parents, staff, and campers, resolving issues promptly.
- Organized special events and performances, enhancing camp experience for families.
- Implemented safety protocols, maintaining a secure environment for all participants.
Customer Service Agent
American Airlines
08.2022 - 01.2024
- Verified travel documents for timely passenger boarding, ensuring on-time departures.
- Provided exceptional customer service, building rapport with guests and creating a welcoming atmosphere that encouraged repeat visits.
- Engaged guests with immersive character presentations.
- Resolved issues through analytical problem-solving for improved experiences.
- Managed high-volume inquiries, delivering swift resolutions and boosting overall customer satisfaction scores significantly.
- Collaborated closely with operations teams to optimize boarding procedures, ensuring timely departures and increased efficiency.
- Fostered positive client relationships through proactive problem-solving and clear communication, resulting in improved customer retention rates.
Sustainability Intern
Department of the Environment
06.2019 - 08.2019
- Monitored sustainability metrics, enhancing resource awareness and waste management.
- Developed reports to showcase sustainability initiative outcomes.
- Collaborated to track sustainability indicators, boosting resource use awareness.
- Generated presentations to highlight the impact of sustainability efforts.
- Enhanced sustainability awareness by conducting educational workshops and presentations for employees.
Education
No Degree - Graphic Design
Prince George's Community College
Upper Marlboro, MDHigh School Diploma -
Northwestern High School
Hyattsville, MD05.2021
Languages
Spanish
Professional Working
American Sign Language
Elementary
Chinese (Mandarin)
Elementary
Korean
Elementary
French
Elementary
Timeline
Front End Associate
Whole Foods Market Inc
07.2025 - Current
Camp Experience Coordinator
Headfirst Professional Camps
04.2025 - 08.2025
Adventure Guide/Tech Assistant
5 Wits
09.2024 - 06.2025
Summer Dance Lab Manager
Ngoma Center for Dance
06.2024 - 07.2024
Dance Fitness Instructor/Choreographer
NOVA Kids in Motion
01.2024 - Current
Dance Instructor/Choreographer
Envision Fitness and Dance LLC
08.2023 - 01.2025
Customer Service Agent
American Airlines
08.2022 - 01.2024
Sustainability Intern
Department of the Environment
06.2019 - 08.2019
High School Diploma -
Northwestern High School
No Degree - Graphic Design
Prince George's Community College
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