Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Krista Silipigni

Saugus,MA

Summary

Motivated retail training professional with progressive experience at Whole Foods Market, advancing from Team Member to Store Trainer. Skilled in designing and delivering training programs, developing creative communication campaigns, and creating promotional displays that drive engagement. Strong communicator and collaborator with a passion for sustainability and brand development, bringing proven ability to influence, coach, and connect with diverse audiences—skills directly transferable to marketing and customer experience.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Store Trainer

Whole Foods Market Inc
04.2024 - Current
  • Coordinate and deliver onboarding/training programs, achieving 95%+ compliance in required learning.
  • Facilitating workshops on customer service, product knowledge, and sales tactics.
  • Partnering with leadership to support career development, cross-training, and internal promotions.
  • Serve as Green Mission Ambassador, leading sustainability initiatives and team engagement.
  • Maintaining accurate training records and proctored Food Safety certifications.

Grocery Order Writer

Whole Foods Market
06.2022 - 04.2024
  • Managed purchasing, inventory control, and vendor communications to maintain accurate stock levels and minimize waste/spoilage.
  • Created and organized promotional displays to highlight featured products, increasing visibility and sales.
  • Monitored purchase orders, credits, and transfers to ensure financial accuracy and timely product replenishment.
  • Delivered excellent customer service, handled special orders, and modeled suggestive selling techniques.
  • Ensured compliance with food safety, sanitation, and merchandising standards while maintaining a clean, customer-ready environment.

Grocery Team Member

Whole Foods Market Inc
01.2021 - 06.2022
  • Supported grocery operations by receiving deliveries, stocking shelves, and maintaining visually appealing displays.
  • Ensured freshness and product quality through rotation, date checks, and waste prevention.
  • Assisted with sampling programs and merchandising, boosting customer engagement and sales.
  • Delivered excellent customer service by responding to questions, modeling suggestive selling, and providing product knowledge.
  • Maintained compliance with food safety, sanitation, and workplace safety standards.

Education

Associate of Science - Digital Marketing

North Shore Community College
Danvers
06-2026

Skills

  • Training & Facilitation
  • Public Speaking & Presentation
  • Program Management
  • Coaching & Mentorship
  • Customer Service Excellence
  • Technology & Systems

Certification

  • Google Analytics Certification (GA4) – Google Skillshop
  • Content Marketing Certification – HubSpot Academy
  • SEO Certification – HubSpot Academy
  • Digital Advertising Certification – HubSpot Academy

Timeline

Store Trainer

Whole Foods Market Inc
04.2024 - Current

Grocery Order Writer

Whole Foods Market
06.2022 - 04.2024

Grocery Team Member

Whole Foods Market Inc
01.2021 - 06.2022

Associate of Science - Digital Marketing

North Shore Community College

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