S.Lachelle Bradbury

• Key Responsibilities

Conduct participant enrollment and prescreening to determine program eligibility.

• Collect and record client information, including height, weight, and hemoglobin (fingerstick) measurements for women, infants, and children.
• Enter anthropometric and lab data accurately into the WIC management system.
• Answer and route phone calls, schedule appointments, and provide program information to clients.
• Maintain client confidentiality and ensure compliance with WIC policies and federal guidelines.
• Assist in managing participant flow and supporting nutrition staff with clerical and clinical tasks.
• Provide excellent customer service in a fast-paced public health setting.

• Present different products to clients including Life Insurance, Long-Term Care, Disability, Mutual Funds, and 529 Plan.
• Deliver informational sales presentations to potential clients assists throughout completion of application process while strengthening client relationship.
• Recommended to client’s strategies in cash management, insurance coverage, investment planning, or other areas to help them achieve their financial goals.
• Analyzed financial information obtained from clients to determine strategies for meeting clients' financial objectives.

• Updated reports, accounts and generated reports for company database.
• Handling of high volume of phone calls and data entry tasks.
• Maintained computer and physical filing systems.
• Coordinated special projects and managed schedules.

• Assisted customers complete purchases, locate items and join reward programs.
• Maintained clean sales floor and straightened and faced merchandise.
• Increased sales and customers satisfaction through personalized servicing.