Slade Dawson
Orlando
Summary
Dynamic professional with a proven track record at Lake Eustis Waterfront Grill, excelling in customer service and team collaboration. Recognized for enhancing guest experiences through effective time management and proactive problem resolution. Skilled in multitasking and maintaining high standards of cleanliness, ensuring a safe and enjoyable environment for all patrons.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Host/Assistant
Lake Eustis Waterfront Grill
06.2024 - 05.2025
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Food Supervisor
Santa's Christmas Tree Farm
11.2020 - 12.2022
- Enhanced customer satisfaction with timely and accurate food preparation, attentive service, and proactive problem resolution.
- Managed regular cleaning and sanitation to keep kitchen free of debris or build-up and minimize infection risks.
Education
BBA - Economics
University of Central Florida
Orlando, FL05-2027
Associate of Arts - Economics
Lake-Sumter State College
Leesburg, FL05-2025
High School Diploma -
Mount Dora High School
Mount Dora, Fl05-2023
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
Certification
- ServSafe
Timeline
Host/Assistant
Lake Eustis Waterfront Grill
06.2024 - 05.2025
Food Supervisor
Santa's Christmas Tree Farm
11.2020 - 12.2022
BBA - Economics
University of Central Florida
Associate of Arts - Economics
Lake-Sumter State College
High School Diploma -
Mount Dora High School
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