Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Boman

Las Vegas,NV

Summary

Dynamic and results-driven professional with extensive experience in customer service at Chop House at Lake Lucille. Proven ability to enhance guest satisfaction through effective time management and multitasking. Skilled in team collaboration and training, consistently maintaining high standards in fast-paced environments. Adaptable and composed under pressure, ensuring seamless operations.

Overview

3
3
years of professional experience

Work History

Host Assistant/Lead Host

Chop House at Lake Lucille
01.2024 - Current
  • Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.
  • Assisted management with hiring, training, and evaluating new host/hostess staff members to maintain a high-performing team.
  • Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting excellent problem-solving skills.
  • Ensured smooth transitions between shifts by thoroughly communicating pertinent information with incoming team members during shift changeovers.

Host

Evangelo's
11.2022 - 04.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Crew Member

Taco Bell
06.2022 - 11.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Bachelor of Science - Accounting And Finance

University of Nevada, Las Vegas
Las Vegas, NV
05-2028

High School Diploma -

Mat-Su Career & Tech High School
Wasilla, AK
05-2024

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management

Timeline

Host Assistant/Lead Host

Chop House at Lake Lucille
01.2024 - Current

Host

Evangelo's
11.2022 - 04.2023

Crew Member

Taco Bell
06.2022 - 11.2022

Bachelor of Science - Accounting And Finance

University of Nevada, Las Vegas

High School Diploma -

Mat-Su Career & Tech High School

Similar Profiles

CREATE PROFILE