Abbey Williams
Portland
Summary
Resourceful and dedicated professional with over 12 years of extensive expertise in managing food production, enhancing staff communication, and ensuring compliance with safety protocols.
Demonstrates strong leadership in orchestrating cross-departmental communication and implementing positive change to foster overall success. Committed to maintaining operational efficiency and safety through proactive conflict resolution and strategic focus on continuous improvement plans.
Overview
13
13
years of professional experience
Work History
Food Service Coordinator
Department of Corrections
08.2023 - Current
- Oversee inmate meal plans, ensuring dietary needs and safety compliance
- Coordinate rehabilitation programs to foster positive behavioral shifts
- Enhance staff communication through daily briefings and information sharing
- Maintain detailed records and reports for operational efficiency
- Enforce facility rules, reducing conflict and ensuring order
- Enhanced facility safety through proactive conflict resolution and systematic monitoring of dining area activities
- Orchestrated cross-departmental communication to ensure seamless food service operations while maintaining security protocols
- Monitor inventory management and food safety protocols, ensuring adherence to state regulations while optimizing resource allocation
Human Resources Manager
Henry Higgins Boiled Bagels
01.2019 - 08.2023
- Managed payroll, ensuring accurate employee compensation and compliance with regulations
- Implemented HR policies, fostering consistent employee management and enhancing branch performance
- Led hiring and training, improving team efficiency and maintaining legal compliance
- Developed promotional strategies, boosting menu visibility and driving revenue growth
- Led organizational development initiatives through strategic HR policy implementation, driving improved employee engagement and operational efficiency
Barista
Cafe Umbria
04.2017 - 05.2019
- Developed expertise in coffee extraction
- Collaborated with team to maintain high service standards and efficiency
- Contributed to increased sales through quality service and product knowledge
- Created welcoming atmosphere for diverse clientele, resolved customer concerns promptly, and maintained clean, organized workspace
- Maintained state regulated sanitation laws
Shift Lead/Assistant Manager
Subway
01.2012 - 05.2017
- Spearheaded daily operations for multi-shift restaurant team, implementing efficient inventory management system while mentoring staff in food safety protocols
- Orchestrated inventory control and waste reduction initiatives through precise ordering systems and stock rotation protocols
- Optimized store operations by analyzing sales patterns and adjusting staff schedules, leading to improved customer satisfaction and resource allocation
- Maintained precise inventory records and coordinated supplier relationships, ensuring consistent stock levels while reducing surplus ordering
- Led multi-shift team operations, fostering positive workplace culture through mentoring and clear communication channels
Education
High School Diploma -
Franklin High School
Portland, ORAssociate of Arts (A.A.) -
University of Portland
Portland, OR06.2014
Skills
- Recordkeeping
- Project management
- Interpersonal communications
- Restaurant operations management
- Crisis management
- Policy enforcement
Timeline
Food Service Coordinator
Department of Corrections
08.2023 - Current
Human Resources Manager
Henry Higgins Boiled Bagels
01.2019 - 08.2023
Barista
Cafe Umbria
04.2017 - 05.2019
Shift Lead/Assistant Manager
Subway
01.2012 - 05.2017
High School Diploma -
Franklin High School
Associate of Arts (A.A.) -
University of Portland
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