Hi, I’m
Slade Watts
Insurance Claims
Plano,TX
Summary
Experienced with strategic planning, operational management, and team leadership. Utilizes comprehensive business acumen to drive organizational success and foster growth. Track record of aligning corporate goals with actionable strategies to achieve measurable outcomes.
Overview
23
years of professional experience
1
Certification
Work History
Choice Solutions Services, Inc.
Executive Vice President
01.2020 - 03.2025
Job overview
- Working with Executive Management and Board in the overall vision and goals of all branches of the company
- Development of financial budgets and expense policies
- Oversight of development of proprietary claims/roster management software and third party integration
- Securing/Vetting of both contract labor relationships and permanent employees
- Responsible for the overall work product of claims and service in 46 states for the applicable national accounts
- Participated in the preparation of multiple RFP’s
- Attended and presented at multiple sales meetings that varied from individual meetings to presenting to a panel of board members
- Maintained knowledge of new technology and estimating software enhancements in order to properly train and assist staff
- Primary point of contact for onboarding new clients and developing efficient workflows and communication tools
- Maintained sales accounts and customer relationships
- Lead a team in the development of our company’s Castastrophe Playbook which defines roles and procedures for claim handling based on the size and type of a catastrophe
- Served as CAT Lead for multiple major events (Harvey, Irma, Laura, Ida, Ian) and was responsible for the overall service performance and outcome
- Worked directly with software developers to enhance claim management and roster management system and improve management and executive reporting
Choice Field Services, LLC
President
01.2017 - 01.2019
Job overview
- Working with Executive Management and Board in the overall vision and goals of the field services branch of the company
- Development of financial budgets and expense policies
- Oversight of development of proprietary claims/roster management software and third party integration
- Securing/Vetting of both contract labor relationships and permanent employees
- Responsible for the overall work product of claims and service in 46 states for the applicable national accounts
- Maintaining of sales accounts and customer relationships
Choice Field Services, LLC
Vice President
01.2013 - 01.2017
Job overview
- Development of Standard Operating Procedures
- Oversight of development of proprietary claims/roster management software and third party integration
- Securing/Vetting of both contract labor relationships and permanent employees
- Responsible for the overall work product of claims and service in 46 states for the applicable national accounts
- Maintaining of sales accounts and customer relationships
Insurance Claims Adjusters, Inc.
Director of Claim Operations
01.2010 - 01.2013
Job overview
- Responsible for the overall operation of the Sacramento Service Center
- Point of contact for national accounts/clients
- Managed a staff of over 40 people including account managers and inside support
- Responsible for the overall work product of over 800 claims adjusters in 48 states for the applicable national accounts
- Maintained compliance for all CA employees
Insurance Claims Adjusters, Inc.
Regional Claims Manager
06.2007 - 01.2010
Job overview
- Point of contact for regional clients
- Managed operation with over 250 active claims adjusters in multiple states
- Implemented training courses for new recruits via web training and classroom
- Developed internal Standard Operating Procedures and Field Handling Guidelines
- Responsible for oversight of QC review team
- Managed multiple examiners for full file desk adjustment programs
Travelers Insurance
Property Field Trainer
01.2005 - 01.2007
Job overview
- Responsible for the training and development of Field Adjusters in the DFW and surrounding areas through various type of training
- Reviewed large loss estimates for accuracy and settlement approval
- Implemented training course material for new recruits via web and classroom settings
- Provided ride along assistance with Field Adjusters handling large complex commercial and residential property claims
St. Paul Travelers Insurance
Catastrophe Field Adjuster
01.2003 - 01.2005
Job overview
- Responsible for handling all types of property catastrophe claims nationwide
- Utilized Xactimate Estimating Software
- Handled many catastrophe losses over 100K
Crawford/State Farm
Property Claim Representative
01.2002 - 01.2003
Job overview
- Handled large complex mold claims to conclusion
- Issued payments and corresponding letters
- Completed onsite scopes and prepared Xactimate Estimates
Education
Lamar University
Bachelor of Science from General Studies
Skills
- Organizational growth
- Customer care
- Leadership experience
- Business Expansion
- Operations management
- Strategic planning and execution
Certification
- Vale Residential Certification
- Vale Commercial Certification
- HAAG Engineering Course
- Proficient with Xactimate – over 20 years of experience
- Completed all Xactimate ILX Construction Videos
- Proficient with Symbylity
- Attended Flood and EQ courses
- Active Adjusters License: TX, FL, CA, LA
Timeline
Executive Vice President
Choice Solutions Services, Inc.
01.2020 - 03.2025
President
Choice Field Services, LLC
01.2017 - 01.2019
Vice President
Choice Field Services, LLC
01.2013 - 01.2017
Director of Claim Operations
Insurance Claims Adjusters, Inc.
01.2010 - 01.2013
Regional Claims Manager
Insurance Claims Adjusters, Inc.
06.2007 - 01.2010
Property Field Trainer
Travelers Insurance
01.2005 - 01.2007
Catastrophe Field Adjuster
St. Paul Travelers Insurance
01.2003 - 01.2005
Property Claim Representative
Crawford/State Farm
01.2002 - 01.2003
Lamar University
Bachelor of Science from General Studies
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