SLATER AGUILAR
Cullman
Summary
Experienced with team management and leadership. Utilizes effective communication to motivate and guide teams. Track record of implementing strategies that enhance team performance and productivity.
Led teams with focus on achieving goals and improving processes. Demonstrated leadership in project management and team collaboration. Utilized problem-solving and communication skills to drive success.
Overview
5
5
years of professional experience
Work History
Donor Services Team Leader
Lifesouth
03.2026 - Current
- Led team to achieve operational goals by coordinating daily activities and resource allocation.
- Mentored staff on best practices for blood donation processes and donor engagement strategies.
- Improved workflow efficiency by implementing new scheduling systems for donor drives.
- Streamlined communication between departments, enhancing collaboration in project execution.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Doner Services Technician
Lifesouth Community Blood Centers
03.2025 - 03.2026
- Conducted donor eligibility assessments to ensure compliance with safety and regulatory standards.
- Processed blood donations efficiently, maintaining high quality and accuracy in collection procedures.
- Trained new staff on operational protocols and best practices for donor services.
- Implemented process improvements that enhanced donor experience and increased retention rates.
- Conducted comprehensive donor interviews to ensure eligibility and safety during the donation process.
- Promoted a culture of safety within the facility by adhering to standard operating procedures at all times.
- Maintained a safe and clean environment for donors through strict adherence to sanitation protocols.
- Safeguarded private donor information through strict confidentiality practices in accordance with HIPAA regulations.
- Provided exceptional customer service, resulting in increased satisfaction levels among returning donors.
Infantryman
US Military
05.2021 - 05.2025
- Led a team of soldiers in combat situations, ensuring their safety and success.
- Participated in training exercises and simulated combat scenarios to enhance skills and readiness.
- Led tactical operations to ensure mission success and unit safety.
- Trained and mentored junior soldiers in combat techniques and operational protocols.
- Collaborated with team members to execute strategic plans in high-pressure environments.
- Implemented safety protocols during training exercises to enhance overall effectiveness.
Pharmacy Technician
Walmart
06.2024 - 03.2025
- Work as a Pharmacy Technician in a busy retail pharmacy setting.
- Managed inventory, ordered supplies, and maintained pharmacy records.
- Provided excellent customer service in filling prescriptions and answering medication questions.
- Maintained confidentiality and adhered to all regulatory requirements in handling medications.
- Assisted pharmacists in patient consultations and medication therapy management.
- Managed prescription processing and ensured accurate medication dispensing.
- Trained new pharmacy technicians on operational procedures and systems.
- Maintained inventory levels, performed stock audits, and ordered medications as required.
- Ensured compliance with state and federal regulations governing pharmacy practice.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Online Shopper
Walmart
09.2023 - 06.2024
- Resolved customer concerns and inquiries regarding online purchases.
- Performed quality control checks on products before shipment.
- Managed online store inventory and processed customer orders.
Customer Service Representative
Family Dollar
05.2023 - 09.2023
- Gained a lot of experience in handling escalated customer issues and finding satisfactory solutions.
- Maintained and organized the store.
Education
Highschool -
Oneonta High School
Oneonta, Al05-2021
Skills
- Quick to learn
- Patient with difficult situations
- Inventory management
- Patient counseling
- Quality control
- Customer service
- Organizational skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- People management
- Documentation and reporting
- Overseeing daily activities
- Conflict resolution
- Safety
Timeline
Donor Services Team Leader
Lifesouth
03.2026 - Current
Doner Services Technician
Lifesouth Community Blood Centers
03.2025 - 03.2026
Pharmacy Technician
Walmart
06.2024 - 03.2025
Online Shopper
Walmart
09.2023 - 06.2024
Customer Service Representative
Family Dollar
05.2023 - 09.2023
Infantryman
US Military
05.2021 - 05.2025
Highschool -
Oneonta High School