SLOAN HARL
Galena,OH
Summary
Great interpersonal skills and the ability to successfully interact with people of all ages. Quick and eager learner looking to build and transform current skills in sales and communication.
Overview
3
3
years of professional experience
Work History
SERVER
NOMAD
05.2023 - Current
- Provide excellent customer service by anticipating needs and responding promptly to requests
- Used good communication skills to reduce guest dissatisfaction
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
SERVER
BONEFISH GRILL
11.2022 - 08.2023
- Provide excellent customer service by anticipating needs and responding promptly to requests
- Became a trainer within a few months of working there
- Used good communication skills to reduce guest dissatisfaction
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
HOST AND BUSSER
CHEESECAKE FACTORY
11.2021 - 08.2022
- In charge of showing guests to their tables and providing them with a warm welcome to the restaurant
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Used good communication skills to reduce guest dissatisfaction
- Became a trainer within a few months of working there.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Journalism
University of Cincinnati
Cincinnati, OHSkills
- Quick Learner
- Strong Work Ethic
- Suggestive Selling
- Collaboration
- Problem Resolution
- Public Speaking
- Communication
- Exceptional customer service
Timeline
SERVER
NOMAD
05.2023 - Current
SERVER
BONEFISH GRILL
11.2022 - 08.2023
HOST AND BUSSER
CHEESECAKE FACTORY
11.2021 - 08.2022
Journalism
University of Cincinnati
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